Jake Riordan
Placentia,California
Summary
Retail sales professional versed in customer service and merchandising. Extensive experience in checking and shipment processing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate
Tilly's
05.2022 - 12.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Trained and mentored junior staff on customer service strategies and techniques.
- Maintained relationships with customers to maximize sales opportunities.
Tutor (volunteer)
Jamboreehousing
05.2022 - 06.2023
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Education
Bachelor of Science - Biology
University of California, Santa Barbara
Santa Barbara, CA06.2027
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Flexible Schedule
Accomplishments
2-time employee of the month
Certification
Adobe Certification for use of Adobe Photoshop
Timeline
Associate
Tilly's
05.2022 - 12.2023
Tutor (volunteer)
Jamboreehousing
05.2022 - 06.2023
Bachelor of Science - Biology
University of California, Santa Barbara