Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jake Riordan

Jake Riordan

Placentia,California

Summary

Retail sales professional versed in customer service and merchandising. Extensive experience in checking and shipment processing.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate

Tilly's
05.2022 - 12.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Maintained relationships with customers to maximize sales opportunities.

Tutor (volunteer)

Jamboreehousing
05.2022 - 06.2023
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.

Education

Bachelor of Science - Biology

University of California, Santa Barbara
Santa Barbara, CA
06.2027

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Flexible Schedule

Accomplishments

    2-time employee of the month

Certification

Adobe Certification for use of Adobe Photoshop

Timeline

Associate

Tilly's
05.2022 - 12.2023

Tutor (volunteer)

Jamboreehousing
05.2022 - 06.2023

Bachelor of Science - Biology

University of California, Santa Barbara

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Jake Riordan