Jake Rogers
Henderson,NV
Summary
For both jobs I worked, interacting with customers was/is a very pivotal part of day to day life, and through this, I've bettered my communication skills with customers both over the phone and in-person.
I'm also a dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. I am committed to maintaining professional relationships to increase workplace and customer happiness.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Domino's Pizza
08.2023 - 10.2024
- Responded to customer requests for products, services, and company information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Responded proactively and positively to rapid change.
- Communicated efficiently with customers daily both in-person and over the phone.
- Handled high stress rush hours efficiently and calmly, whilst multitasking.
Food Runner/Custodial Busser
Kaizen Sushi
02.2023 - 06.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Interacted with customers on a daily basis and practiced communication skills.
Education
High School Diploma -
Clark County Adult Education
Las Vegas, NVSkills
- Complaint resolution
- Account updating
- Customer service
- Call center experience
- In-store support
- Active listening
- Critical thinking
- Common Sense
Timeline
Customer Service Representative
Domino's Pizza
08.2023 - 10.2024
Food Runner/Custodial Busser
Kaizen Sushi
02.2023 - 06.2023
High School Diploma -
Clark County Adult Education