Jake Serratore
Hamilton,VA
Summary
Customer-oriented with a focus on increasing revenues and expanding margin. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. Meticulous strategic planner with comprehensive managerial acumen, offering vision and motivation. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
3
3
years of professional experience
Work History
General Manager
Advance Auto Parts
01.2024 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Cultivated and strengthened lasting client relationships by providing tailored solutions.
- Improved business efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance and controlled expenses to provide business stability and long-term organizational growth.
Assistant General Manager
Advance Auto
07.2023 - 01.2024
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Resolved problems promptly to elevate customer approval.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule for coverage needs and individual strengths.
Assistant Rugby Coach
James Madison University
08.2021 - Current
- Assisted in developing, teaching and instructing student-athletes in proper rules of competition, techniques, life skills and leadership qualities.
- Recruited high-level academically and athletically skilled students to attend James Madison University to earn a degree and compete in the athletics program.
- Assisted in organizing and conducting practices and competitions.
- Encouraged and demonstrated discipline and good sportsmanship.
Education
Master of Arts - Interscholastic Athletic Administration
Ohio University
Athens, OH05.2022
Bachelor of Arts - Sports And Recreation Management
James Madison University
Harrisonburg, VA06.2017
Skills
- Distribution Management
- Expense Control
- Marketing
- Selling
- P&L Management
- Supply Chain Management
- Schedule Management
- Vendor Sourcing
- Customer Retention
- Team training and development
Timeline
General Manager
Advance Auto Parts
01.2024 - Current
Assistant General Manager
Advance Auto
07.2023 - 01.2024
Assistant Rugby Coach
James Madison University
08.2021 - Current
Master of Arts - Interscholastic Athletic Administration
Ohio University
Bachelor of Arts - Sports And Recreation Management
James Madison University