Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
Shift Leader/Manager (salary)
1 Year 10 Months
Outback Steakhouse | 12.2024 - Current
Key/shift lead for 1.5 years
Serve safe certified and adherence to food safety standards
Adherence to health and safety standards, practices and guidelines
Effectively and efficiently can work any station on the line as needed
Prep list and recipe execution
Training/Teach backs of LTO and core menu changes. Bar, BOH, FOH "Ally Rallies."
Communication of daily objectives
Handshake deals with local companies (catering)
High volume holiday management with record sales in our immediate region
Admin: LBW ordering, inventory and invoicing
Server/Bartender/Trainer/Key
3 Years 6 Months
Outback Steakhouse | 04.2023 - Current
Top performer in weekly sales goals with add-ons, LBW, and google reviews
Trained new employees on company policies and procedures over 3.5 years
High volume sections
High volume holidays
Adherence to steps of service
Trained new staff for 3.5 years, enhancing team capabilities and service quality
Served as a vital team member contributing to operational success
Bartender
2 Years 7 Months
Carrabba's Italian Grill | 09.2020 - 04.2023
Lead bartender
Directed and delegated side work
Bar trainer
Server trainer
Positive attitude and guest engagement
Extensive menu knowledge
Bartender/Server/Trainer
1 Year 8 Months
The Bent Fork Grill | 07.2018 - 03.2020
Large Parties/Banquets 2-4 times a week on average
Fast paced bartender Fri./Sat. nights
Built many consistent regulars
Closing manager under one general manager
Did inventory/bar order before covid-19
Hands on teamwork with the staff creating a positive work environment