Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Hobbies
Goals
Timeline
Generic

Jake Thompson

Livingston,LA

Summary

  • Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Hilltop Restaurant. Skilled in cash handling and exceptional customer service, I excel in fast-paced environments, ensuring high-quality guest experiences. My strong work ethic and ability to resolve complaints have consistently contributed to positive outcomes and customer loyalty.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Server

Hilltop Restaurant
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Attendant

Pit Stop Car Wash
05.2023 - 05.2024
  • Enhanced customer satisfaction by consistently providing prompt and courteous service.
  • Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
  • Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.

Education

Southeastern Louisiana University
Hammond, LA
09.2023 - 05.2024

High School Diploma -

French Settlement High School
French Settlement, LA
05.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention

Accomplishments

  • 4.2 High School GPA
  • 5th in academic ranking in my senior class

Affiliations

  • Kappa Sigma Fraternity

Hobbies

  • Fishing
  • Hunting
  • Golf
  • Hanging out with friends

Goals

I plan to use my skills to solve and problem that comes my way. I will try my hardest in any situation to achieve a goal. I always give 100% to any task I am assigned.

Timeline

Server

Hilltop Restaurant
06.2024 - Current

Southeastern Louisiana University
09.2023 - 05.2024

Customer Service Attendant

Pit Stop Car Wash
05.2023 - 05.2024

High School Diploma -

French Settlement High School

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