Jake Trutwin
Monument,CO
Summary
Proficient Shift Manager knowledgeable about money handling and team management. Adept at handling all areas of operations. I am eager to develop and advance professionally into a Certified Public Accountant with a Master's in the Science of Accounting.
Overview
5
5
years of professional experience
Work History
Shift Manager
Papa Murphy's Take And Bake Pizza
11.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policy enforcement across all shifts, fostering a cohesive workplace culture.
Kitchen Team Member
McDonald's
05.2019 - 10.2020
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Participated in ongoing training sessions to stay current on industry trends and best practices for food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Science - Accounting
University of Colorado At Colorado Springs
Colorado Springs, CO05.2025
Accounting
Pikes Peak Community College
Colorado Springs, CO05.2023
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Skilled in excel
Additional Information
Member of Phi Theta Kappa Honor Society
Timeline
Shift Manager
Papa Murphy's Take And Bake Pizza
11.2020 - Current
Kitchen Team Member
McDonald's
05.2019 - 10.2020
Bachelor of Science - Accounting
University of Colorado At Colorado Springs
Accounting
Pikes Peak Community College
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