Jake West
Conroe
Summary
Dynamic professional with a proven track record at Enterprise Holdings, excelling in customer service and operational strategy. Adept at conflict resolution and employee training, I have successfully enhanced team performance and driven sales growth through effective project management and strategic planning. Committed to fostering positive relationships and achieving business objectives.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Enterprise Holdings
The Woodlands
07.2024 - Current
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Collaborated with management on developing strategic plans for achieving business goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Management Trainee
Enterprise Holdings
The Woodlands
06.2023 - 07.2024
- Developed and maintained relationships with vendors and suppliers.
- Collaborated with senior management to ensure successful implementation of projects.
- Resolved client issues to build loyalty by delivering excellent customer service and maintaining positive attitude.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Enhanced leadership abilities through training and hands-on task completion.
Irrigation Technician
Miramont Country Club
College Station
01.2020 - 01.2023
- Kept up-to-date with industry standards related to installation techniques or safety protocols.
- Conducted soil tests to determine appropriate water amounts for different plants and grasses.
- Maintained accurate records of all irrigation system components, including timers, pumps, backflow preventers, pressure regulators.
Education
BBA - Business Administration
Texas A&M University
College Station, TX05-2023
Skills
- Customer service
- Employee training
- Conflict resolution
- Sales reporting
- Performance management
- Operational strategy
- Project management
- Vendor management
- Microsoft Excel
Timeline
Assistant Manager
Enterprise Holdings
07.2024 - Current
Management Trainee
Enterprise Holdings
06.2023 - 07.2024
Irrigation Technician
Miramont Country Club
01.2020 - 01.2023
BBA - Business Administration
Texas A&M University
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