Detail-oriented receptionist with a focus on exceptional verbal and written communication. Experienced in training new staff and managing multi-line phone systems, ensuring seamless operations and outstanding guest experiences.
Overview
4
4
years of professional experience
Work History
Receptionist
Mission Viejo Country Club
Mission Viejo, CA
07.2021 - 09.2025
Greeted and assisted members and guests, ensuring exceptional service quality.
Managed multi-line phone system, directing calls efficiently to appropriate departments.
Scheduled appointments and events, collaborating with staff to optimize usage of facilities.
Trained new staff on front desk procedures, fostering a collaborative team environment and consistency in service.