JAKEB GAYLE
Chickasha,OK
Summary
Resilient team member with over 4 years of experience in customer service. High tolerance to stressful environments and ability to come up with effective solutions under pressure. Versatile, skilled communicator known for successfully handling various customer issues.
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
Manhattan, KS
05.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts to fulfill orders using the shortest, most-efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Assisted teammates with daily tasks during peak periods.
Digital Personal Shopper
Walmart
Chickasha, OK
08.2020 - 05.2023
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Tracked substitutions and informed customers of changes.
- Trained new employees on customer service, money handling, and organizing strategies.
- Maintained current knowledge of evolving changes in marketplace.
Lead Landscaper
Glenhaven Retirement Village
Chickasha, OK
12.2018 - 08.2020
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Directed and supervised landscaping staff in the completion of daily tasks
- Maintained or repaired tools or equipment for safety and longevity
- Provided proper upkeep of planters, paved areas or other grounds features.
- Developed and implemented new strategies for efficient landscape maintenance operations.
- Ensured compliance with safety regulations and standards on job sites.
Education
Bachelor of Science in Physics -
Kansas State University
05.2027
High School Diploma -
Chickasha High School
05.2020
Skills
- Customer Service
- Attention to Detail
- Quick-Learner
- Problem-Solving
- Hardware Troubleshooting
- Computer Troubleshooting
- Upbeat and Outgoing Attitude
- Decision-Making
- Customer Relations
- Strong Interpersonal Skills
- Complaint Resolution
- Critical Thinking
Timeline
Digital Personal Shopper
Walmart
05.2023 - Current
Digital Personal Shopper
Walmart
08.2020 - 05.2023
Lead Landscaper
Glenhaven Retirement Village
12.2018 - 08.2020
Bachelor of Science in Physics -
Kansas State University
High School Diploma -
Chickasha High School