Jakeel Fuller
Stamford,CT
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills, with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Security Professional
Allied Universal Security Services
01.2023 - 04.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored property and investigated areas of suspicion.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised grounds, employee entrances, and exits and security officers on duty.
Automotive Detailer
Enterprise Rent-A-Car
10.2020 - 06.2022
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Shined vehicle windows and windshields to remove water spots.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems to management.
- Refilled gas tanks and documented fluid levels.
Automotive Mechanic Assistant
Toyota Of Stamford
04.2020 - 08.2020
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Performed safety and emissions inspections.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Maintained accurate records of time and materials required to perform repairs and service.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
Operations Associate
HUDSON'S BAY COMPANY
01.2019 - 08.2019
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
- Conducted regular inventory audits to prevent stock shortages and losses.
- Performed regular safety audits to establish compliance with safety regulations.
Customer Service Representative
Atlantis Management Group
02.2018 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
A&P Fresh
02.2014 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Camp Counselor Volunteer
YERWOOD Center
07.2012 - 09.2012
- Worked with children of varying age, interest, skill, and developmental levels.
- Supervised groups of children in log cabins for sleepaway camp.
- Taught socially acceptable behaviors to campers, served as role model and used age-appropriate positive reinforcement and behavior management strategies.
- Led groups of children safely through variety of camp activities.
Education
Bachelor of Science - Information Technology
Strayer University
Piscataway, NJ2027
High School Diploma -
Stamford High School
Stamford, CT06.2016
Skills
- Hospitality and Accommodation
- Communication and Interpersonal Skills
- Supply Inventory Management
- Conscientious and Detail-Oriented
- Goal-Driven
- Automotive Detailing
- Leadership
- Database Management
- Service Minded
- Cash Register Systems
- Loyalty Program Promotion
- Facility Safety
Timeline
Security Professional
Allied Universal Security Services
01.2023 - 04.2023
Automotive Detailer
Enterprise Rent-A-Car
10.2020 - 06.2022
Automotive Mechanic Assistant
Toyota Of Stamford
04.2020 - 08.2020
Operations Associate
HUDSON'S BAY COMPANY
01.2019 - 08.2019
Customer Service Representative
Atlantis Management Group
02.2018 - 01.2019
Cashier
A&P Fresh
02.2014 - 06.2015
Camp Counselor Volunteer
YERWOOD Center
07.2012 - 09.2012
Bachelor of Science - Information Technology
Strayer University
High School Diploma -
Stamford High School
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