Jakeith Hewlett
Greensboro,NC
Summary
Proven leader in home improvement and logistics, excelling in business operations and customer service. At J&R Flooring and Home Improvement, significantly enhanced client satisfaction through effective problem resolution and project versatility. Skilled in hand and power tool operation, with a keen eye for safety and maintenance. Demonstrated ability to forge networking partnerships and streamline shipment processes for efficiency. Tactful business owner with background independently managing and running flooring and home improvement shops with numerous brands and products. Adept at helping customers select perfect products for specific needs, handling inventory and supplies as well as keeping abreast with latest trends and products.
Overview
18
18
years of professional experience
Work History
Shop Owner
J&R Flooring and Home Improvement
03.2006 - Current
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Operated hand tools and power tools to install structures and fixtures such as windows, frames, floorings and trim.
- Demonstrated versatility in handling diverse home improvement projects such as kitchen renovations, bathroom remodels, room additions, and outdoor living spaces.
Parts Repair and Shipping Clerk.
American Woodcrafters
01.2021 - 12.2023
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Operated equipment such as forklifts and man up to move outgoing shipments to loading area.
Education
High School Diploma -
Bay Shore Senior Highschool
Bay Shore, NYSkills
- Networking and partnerships
- Pricing strategy
- Business Operations
- Customer service background
- Shipment Tracking
- Employee Scheduling
- Small business operations
- Maintenance and repairs
- Managing parts
- Inspection skills
- Parts Repair and Refurbishment
- Parts Replacement
- Hand and Power Tool Operation
- Willing to Learn
- Replacing parts
- Electrical understanding
- Safety awareness
Timeline
Parts Repair and Shipping Clerk.
American Woodcrafters
01.2021 - 12.2023
Shop Owner
J&R Flooring and Home Improvement
03.2006 - Current
High School Diploma -
Bay Shore Senior Highschool