Jakelin Cortes
Lake Wales,FL
Summary
I learn fast when it comes to technology changing and work updating. I can adapt to change quickly. Keeping things in order, organized, and in their place where they belong is something I excell at. I might not be perfect in everything but i try my very best to improve my weaknesses and do better at my assignments so the next time i do it right.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Winter Haven
05.2024 - Current
- Managed inventory levels to ensure medication availability and compliance with health regulations.
- Processed prescriptions accurately while maintaining patient confidentiality and safety standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Customer Service Cashier
Winn Dixie Supermarket
Lake Wales, FL
07.2021 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, ensuring a positive shopping experience.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store policies.
- Handled returns and exchanges following company guidelines.
- Trained new cashiers on register operations and customer interaction protocols.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
High School Diploma -
Lake Wales Highschool
Lake Wales05-2021
CPhT - Pharmacy Tech
National Healthcareer Association
Winter Haven11-2024
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Team collaboration
Certification
- CPhT - Certified Pharmacy Technician
- Licensed to administer Immunizations
Languages
Spanish
Native or Bilingual
Timeline
Certified Pharmacy Technician
Walmart
05.2024 - Current
Customer Service Cashier
Winn Dixie Supermarket
07.2021 - 04.2024
CPhT - Pharmacy Tech
National Healthcareer Association
High School Diploma -
Lake Wales Highschool