Jakeri Edmond
Lafayette
Summary
Seasoned Property Adjuster known for high productivity and efficiency in task completion. Possess specialized skills in claim investigation, damage assessment, and negotiation. Excel in critical thinking, decision-making, and communication, ensuring smooth operations and client satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Commercial Truck Driver
Total Transportation of Mississippi
05.2024 - Current
- Maintained detailed daily logs and ensured full compliance with FMCSA federal regulations, demonstrating documentation accuracy critical to claims handling.
- Conducted real-time assessments of road, vehicle, and incident conditions, developing strong situational awareness and loss evaluation skills.
- Investigated and reported vehicle incidents, accidents, and equipment issues, mirroring core claims investigation workflows.
- Coordinated with dispatch, customers, and third parties to resolve disputes and liability questions, building foundational claims communication skills.
- Managed tight schedules and unexpected operational challenges, demonstrating time management under high-pressure conditions.
Certified Nursing Assistant (CNA)
Sage Oaks
06.2022 - 05.2024
- Observed, documented, and reported patient conditions with precision, maintaining compliance with healthcare documentation standards.
- Maintained detailed medical records and ensured accuracy in all entries, directly translating to claims file documentation practices.
- Managed high-stress situations professionally, communicating findings clearly to medical staff and administrators.
- Identified and escalated potential incidents or risks, demonstrating investigative attention to detail essential in claims handling.
Paraprofessional Special Educator
Lake Charles Charter Academy
03.2019 - 06.2022
- Documented and tracked academic and behavioral progress for students, maintaining detailed, compliance-driven records.
- Managed conflict resolution and de-escalation in challenging situations, building communication and negotiation skills.
- Collaborated with teachers and administrators to implement structured plans and ensure regulatory requirements were met.
- Supported case management workflows, including documentation, progress monitoring, and cross-team coordination.
Property Claims Adjuster
Bishop & Associates
Mandeville
06.2015 - 02.2019
- Reviewed policy details to determine coverage and liability.
- Investigated property damage claims for accuracy and compliance.
- Evaluated repair estimates from contractors for reasonableness and necessity.
- Communicated with claimants to gather necessary information and documentation.
- Communicated with customers via phone or email to update them on their claims status or answer questions they may have had.
- Documented findings accurately in reports for internal review and audits.
Education
Bachelor of Science - Education
Grand Canyon University
Phoenix, AZHigh School Diploma -
Solid Rock Christian Academy
Beaumont, TX 05.2017 - 01.2021
Skills
- Customer Service
- Claims Investigation
- Property & Auto Claims
- Loss Assessment
- Documentation & Reporting
- Regulatory Compliance
- Policy Interpretation
- Attention to Detail
- Critical Thinking
- Time Management
- Conflict Resolution
- Written & Verbal Communication
Certification
- Licensed Claims Adjuster, Florida, Property & Casualty
- Certified Nursing Assistant (CNA)
- Florida all lines adjuster
Timeline
Commercial Truck Driver
Total Transportation of Mississippi
05.2024 - Current
Certified Nursing Assistant (CNA)
Sage Oaks
06.2022 - 05.2024
Paraprofessional Special Educator
Lake Charles Charter Academy
03.2019 - 06.2022
High School Diploma -
Solid Rock Christian Academy
05.2017 - 01.2021
Property Claims Adjuster
Bishop & Associates
06.2015 - 02.2019
Bachelor of Science - Education
Grand Canyon University