Jakevian Gilmore
Dallas,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant
Dubaby Services
01.2023 - Current
- Answered outgoing phone calls to customers & relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
No Degree - Cyber Security
North Dallas Highschool
Dallas, TX05.2026
Skills
- Customer Service
- Computer Skills
- Customer relationship management
- Cybersecurity Certification
Certification
- CISA - Certified Information Systems Auditor
- CISSP - Certified Information System Security Professional
Languages
English
Native or Bilingual
Timeline
Assistant
Dubaby Services
01.2023 - Current
No Degree - Cyber Security
North Dallas Highschool