Summary
Overview
Work History
Education
Skills
Timeline
Generic

JaKeydra Menton

Mesquite,TX

Summary

Hardworking Shift Leader/ Supervisor gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

14
14
years of professional experience

Work History

Order Picker/Shift Leader

Milwaukee Tools
08.2022 - 05.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Observed packing operations to verify conformance to specifications.

Food and Beverage/Casino Floor Supervisor

Casino
07.2019 - 05.2022
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Monitored chips purchases, table inventories and player win ratios.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Trained, supervised and evaluated workers.
  • Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
  • Supervised distribution of complimentary meals, rooms and other discounted bonuses.
  • Orchestrated staffing to support adequate disposition of dealers at monitored tables.

Shift Leader Manager

Sonic
07.2009 - 12.2019
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Tracked receipts, employee hours, and inventory movements.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Managed staff hiring, training and supervision.
  • Oversaw loading and unloading of packages in warehouse.

Education

High School Diploma -

Greenville High School
Greenville, MS
05.2007

Skills

  • Task Monitoring
  • Technical Support
  • Staff Training
  • Task Delegation
  • Employee Relationships
  • Administrative Duties
  • Daily Workflows
  • Inventory Counts
  • Managing Operations and Efficiency
  • Team Supervision

Timeline

Order Picker/Shift Leader

Milwaukee Tools
08.2022 - 05.2023

Food and Beverage/Casino Floor Supervisor

Casino
07.2019 - 05.2022

Shift Leader Manager

Sonic
07.2009 - 12.2019

High School Diploma -

Greenville High School

Similar Profiles

CREATE PROFILE
JaKeydra Menton