Jakia Bell
Bessemer
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
9
9
years of professional experience
Work History
Supervisor
The Home Depot Distribution Center
09.2016 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Observed packing operations to verify conformance to specifications.
Coordinator
The Home Depot Distribution Center
09.2016 - 04.2025
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
Special Agent
The Home Depot Distribution Center
09.2016 - 04.2025
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Maintained up-to-date knowledge of regulatory changes, ensuring product compliance across multiple markets.
- Strengthened vendor relationships, conducting quality assessments of externally sourced components.
- Improved product quality and customer satisfaction by identifying and resolving defects before market release.
Education
Bessemer City High
Bessemer, ALSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Complex Problem-solving
- Strategic planning
- Inventory control
- Processes and procedures
- Safety protocols
- Quality control
- Workflow management
- Multitasking Abilities
- Time management
- Effective communication
- Self motivation
Timeline
Supervisor
The Home Depot Distribution Center
09.2016 - 04.2025
Coordinator
The Home Depot Distribution Center
09.2016 - 04.2025
Special Agent
The Home Depot Distribution Center
09.2016 - 04.2025
Bessemer City High