Jakia Clark
Robinsonville,MS
Summary
I started in the healthcare field after I graduated from high school. I started as a CNA and work my way up. I'm very respectful, kind hearted, and always encouraging my patients and my co workers around me
Overview
3
3
years of professional experience
Work History
Medical Assistant
The Chiro Place
Southaven Ms
02.2024 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
Package Scanner
Amazon
Horn Lake, MS
03.2023 - 02.2024
- Increased package scanning efficiency by utilizing advanced scanning equipment and software.
- Enhanced package tracking accuracy through diligent scanning and data entry of shipment information.
- Reduced package misrouting incidents by maintaining thorough knowledge of shipping codes and procedures.
- Streamlined package processing workflow with consistent and accurate barcode scanning techniques.
- Supported team members in managing high-volume package flow during peak periods, ensuring timely deliveries.
- Communicated effectively with supervisors to report any issues or discrepancies found during the scanning process.
- Ensured workplace safety by following proper lifting protocols when handling heavy or oversized packages for scanning.
Cna
Tunica Rehab Center
Tunica, MS
09.2021 - 03.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Education
Medical Assisting
Concorde Career College
Southhaven, MS04.2024
High School Diploma -
Rosa Fort High School
Tunica, MS05.2021
Skills
- Payment Collection
- Patient Scheduling
- Medical Terminology
- Medical Billing
- Indirect Patient Care
- Inventory Management
- Procedure Assistance
- Medical office administration
- HIPAA Compliance
- Data Entry
- Patient-focused care
- Patient Flow Management
- Feeding assistance expert
- Complex Problem-Solving
- Patient Relations
- Patient Assessments
- Patient Management
- Sterilization techniques
- Laboratory maintenance
- OB/GYN procedures
- Customer Service
Timeline
Medical Assistant
The Chiro Place
02.2024 - Current
Package Scanner
Amazon
03.2023 - 02.2024
Cna
Tunica Rehab Center
09.2021 - 03.2022
Medical Assisting
Concorde Career College
High School Diploma -
Rosa Fort High School