Jakim Redhead
Staten Island
Summary
Knowledgeable and experienced Facilities Coordinator familiar with different building systems and overall operations. Skilled in coordinating internal teams and resources as well as outside vendor support for complex services and repairs. Dedicated to keeping operations seamless for staff and visitors.
Overview
6
6
years of professional experience
Work History
Facilities Coordinator
Jones Lang Lasalle/Google
New York
2020.08 - Current
- Processed purchase orders for new materials needed for upkeep or repair of facilities.
- Managed security systems within the building such as access control systems and CCTV cameras.
- Maintained an accurate inventory of office supplies and equipment in order to track usage patterns over time.
- Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
- Implemented best practices regarding workplace ergonomics in order to reduce risk of injury among employees.
- Conducted regular inspections of building systems, such as plumbing and electrical wiring, to identify potential problems before they arise.
- Established relationships with local contractors to facilitate quick response times when repairs were needed.
- Provided support for events held at the facility by arranging catering services and setting up meeting rooms according to client specifications.
- Assisted with relocations and remodeling projects, including ordering furniture and supplies.
- Collaborated with other departments on projects that required cross-functional coordination.
- Managed all facility-related invoices and vendor contracts.
- Checked common areas and conference rooms regularly to verify cleanliness and order.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Conducted regular inspections on building systems to verify proper operating conditions.
- Oversaw vendor-provided building, janitorial, pest control and landscaping services.
- Assembled and arranged conference and facility equipment in designated rooms per event requirements.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Established department goals and deadlines.
- Supervised vendors and contracts to support office environment.
Mailroom Supervisor
Jones Lang Lasalle/Google
New York
2019.11 - 2020.08
- Developed procedures for sorting, distributing, delivering, and collecting mail throughout the organization.
- Evaluated existing processes within the department regularly looking for ways to streamline workflow.
- Resolved customer complaints related to mail services in a professional manner.
- Provided guidance to new employees regarding job roles and responsibilities in the mailroom environment.
- Maintained accurate records of all mail and parcels received or dispatched from the facility.
- Trained staff on proper use of mailing systems including software programs used for tracking purposes.
- Performed daily checks of equipment such as printers, copiers, scanners, postage machines, ensuring they are functioning properly.
- Participated in meetings with internal stakeholders discussing issues related to postal services provided by the company.
- Responded quickly to emergency situations involving lost or damaged packages and mailings.
- Ensured compliance with safety regulations in the workplace while handling hazardous materials.
- Processed outgoing mail using appropriate postage meters or other methods per postal regulations.
- Monitored and tracked incoming and outgoing packages and shipments, ensuring timely delivery of items.
- Assigned duties to mailroom staff members according to their abilities and skillsets.
- Coordinated and supervised mailroom staff, ensuring that all tasks were completed efficiently.
- Addressed major machinery issues immediately by notifying professionals.
- Checked incoming mail for proper sorting and dissemination to correct personnel.
- Operated mail processing equipment and manually sorted mail.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Resolved customer complaints or answered customers' questions.
Education
Bachelor of Science - Media Studies
Mercy College
Dobbs Ferry, NY2011-05
Skills
- Inventory management
- Vendor management
- Facility maintenance
- Safety compliance
Timeline
Facilities Coordinator
Jones Lang Lasalle/Google
2020.08 - Current
Mailroom Supervisor
Jones Lang Lasalle/Google
2019.11 - 2020.08
Bachelor of Science - Media Studies
Mercy College