Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jakob Noonan

Chickasha,OK

Summary

Dynamic professional with extensive experience as a Detention Officer at GCCJA, adept in emergency response and behavioral observation. Proven ability to enhance facility safety through thorough inspections and effective de-escalation techniques. Recognized for training team members and fostering a culture of professionalism and dedication in high-pressure environments.

Experienced with IT infrastructure and support. Utilizes advanced troubleshooting skills to resolve technical issues promptly. Knowledge of network security protocols and systems management best practices.

Experienced with training team members to maximize their potential and productivity. Utilizes effective training techniques to ensure comprehensive understanding and application. Track record of fostering collaborative and results-driven team environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Detention Officer

GCCJA
03.2025 - Current
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.

IT Specialist

Military
04.2023 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Provided exceptional customer service by promptly addressing problems reported by endusers.

Team Trainer

Taco Bell
04.2021 - 05.2023
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Taught new team members correct procedures for all areas of operations.
  • Trained new employees in specific job requirements.
  • Maintained current knowledge of all team position requirements.

Education

Associate of Science - Psychology, Criminology

University of Science & Arts of Oklahoma
05-2026

Skills

  • Patience and tolerance

  • Emergency response

  • Behavioral observation

  • Physical restraint

  • Body and cell searches

  • De-escalation techniques

  • Key control

  • Restraint techniques

Certification

  • IT Cyber School of Excellence Training - November 9th, 2023 to April 14th 2024.
  • Defensive Tactics Training - May 8th 2025.

Timeline

Detention Officer

GCCJA
03.2025 - Current

IT Specialist

Military
04.2023 - Current

Team Trainer

Taco Bell
04.2021 - 05.2023

Associate of Science - Psychology, Criminology

University of Science & Arts of Oklahoma

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Jakob Noonan