Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakob Tilbury

Milpitas

Summary

Dynamic server with a strong work ethic and exceptional customer service skills honed at Outback Steakhouse. Expert in suggestive selling and ensuring order accuracy, I effectively managed multiple tables during peak hours, enhancing guest engagement and satisfaction. Proven ability to train new staff, contributing to a high-performing team environment.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Outback Steakhouse
08.2021 - Current
  • Delivered exceptional customer service by promptly addressing guest inquiries and needs.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Assisted in training new servers on menu knowledge and service protocols.
  • Managed multiple tables efficiently, prioritizing tasks during peak hours.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Summit Rainer
San Jose, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Sales expertise
  • Suggestive selling
  • Order accuracy
  • Safe food handling
  • Guest engagement

Timeline

Server

Outback Steakhouse
08.2021 - Current

Summit Rainer