Jakub Rejniak
Hamtramck
Summary
Dedicated Automotive Service Manager with a strong background in team leadership and customer service. Recognized for enhancing workflow efficiency and training staff on safety and service protocols. Ready to leverage my expertise in the medical field by gaining hands-on experience in the nursing field.
Overview
4
4
years of professional experience
Work History
Automotive Service Manager
Walmart
Auburn Hills
10.2025 - Current
- Oversaw daily operations of automotive service department, ensuring optimal workflow and customer satisfaction.
- Led team of technicians, maintaining high standards of quality service and technical expertise.
- Scheduled appointments and maintained customer service standards.
- Streamlined parts inventory and procurement processes to enhance repair efficiency and minimize downtime.
- Trained staff on safety protocols and equipment usage.
- Monitored workflow to optimize efficiency in service delivery.
- Provided customers with detailed guidance on maintaining their vehicles after repairs to ensure longevity.
Associate
Walmart
Auburn Hills
12.2021 - 10.2025
- Assisted customers with product inquiries, delivering personalized service to enhance customer satisfaction.
- Maintained store cleanliness and organized merchandise displays to create an inviting shopping environment.
- Collaborated with team members to streamline operations during peak hours, improving customer service response times.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Trained new associates on company policies, procedures, and customer service standards.
- Participated in store meetings to discuss sales strategies and team goals.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Lead Line Cook
Balkan House
Hamtramck
12.2021 - 06.2023
- Managed a team of kitchen staff including assigning tasks and monitoring performance.
- Led kitchen staff, streamlining workflow and fostering effective communication.
- Trained new cooks on techniques and safety protocols in food preparation.
- Developed seasonal menu items, incorporating fresh local ingredients.
- Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate.
- Oversaw inventory management, reducing waste and ensuring optimal stock levels.
- Ensured compliance with health regulations and food safety standards consistently.
Education
Associate of Science - Registered Nurse (RN)
Macomb Community College
Warren, MISkills
- Inventory management
- Customer service
- Problem solving
- Team leadership
- Effective communication
Languages
Polish
Native/ Bilingual
Timeline
Automotive Service Manager
Walmart
10.2025 - Current
Associate
Walmart
12.2021 - 10.2025
Lead Line Cook
Balkan House
12.2021 - 06.2023
Associate of Science - Registered Nurse (RN)
Macomb Community College