Air'Elle Reed
Southaven,MS
Summary
Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
05.2023 - Current
- Assisted customers with product selection, ensuring a personalized shopping experience.
- Collaborated with store teams to maintain stock levels and product availability.
- Utilized Walmart's inventory management system to track orders and deliveries efficiently.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Resolved customer inquiries and issues, maintaining high satisfaction rates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided timely feedback on customer preferences to enhance product offerings.
- Trained new staff on best practices for customer engagement and service excellence.
- Developed strategies to streamline shopping processes, improving overall efficiency.
Cashier
Bath & Body Works
12.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted in inventory management by restocking shelves and organizing displays.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and best practices.
- Implemented strategies to enhance customer engagement during peak hours.
- Collaborated with team members to optimize store layout for improved sales flow.
- Built relationships with customers to encourage repeat business.
Cashier
Walmart
09.2021 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted in inventory management by restocking shelves and organizing displays.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented strategies to enhance customer engagement during peak hours.
- Collaborated with team members to optimize store layout for improved sales flow.
- Built relationships with customers to encourage repeat business.
Education
Northwest Mississippi Community College
Skills
- Customer service
- Attention to detail
- Upbeat and outgoing attitude
- Documentation and reporting
- Product knowledge
- Verbal and written communication
- Order coordination
- Strong interpersonal skills
- Teamwork and collaboration
- Time management
- Problem-solving
- Organizational skills
- Team building
- Teamwork
- Problem-solving abilities
- Reliability
- Customer satisfaction
- Effective communication
- Time management abilities
- Inventory management
Timeline
Personal Shopper
Walmart
05.2023 - Current
Cashier
Bath & Body Works
12.2022 - 05.2023
Cashier
Walmart
09.2021 - 01.2022
Northwest Mississippi Community College