jakyreia colbert
Baton Rouge,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unit Secretary
Ochsner Health
12.2022 - Current
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Patient Service Representative
Aspen Dental
02.2022 - 12.2022
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Retail Store Manager
T-Mobile
11.2020 - 01.2022
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Member Service Associate
SAMS CLUB
01.2016 - 03.2019
- Cashier and customer service.
Education
Associate Of General Studies -
South Louisiana Community College
Lafayette, LA09.2021
Skills
- Kitchen Staff
- Fast Food
- Food Service
- Cashier (5 years)
- Recruiting
- Customer service
- Store management
- Cash register
- Supervising experience
- Medical office experience
- Sales
- Operations
Certification
- BLS Certification
- CPI Certification
Additional Information - References
- Anthony Jones, RETAIL STORE MANAGER 3373946214, Anthony.jones@gmail.com
- Terrence Jones, Tmobile Market Manager, 832-701-4056, Terrence.jones1@myamtel.com
- Aliciyah Williams , Aspen Dental , 225-441-9337
Timeline
Unit Secretary
Ochsner Health
12.2022 - Current
Patient Service Representative
Aspen Dental
02.2022 - 12.2022
Retail Store Manager
T-Mobile
11.2020 - 01.2022
Member Service Associate
SAMS CLUB
01.2016 - 03.2019
Associate Of General Studies -
South Louisiana Community College
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