Jaél Acosta
Hoffbrausteak
Granbury,TX
1
Language
3
years of professional experience
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Hoffbrausteak. Proven ability to upsell menu items, contributing to increased sales revenue. Adept in cash handling and guest engagement, fostering a positive dining experience while maintaining high standards of cleanliness and teamwork.
Work History
Server
10 Months- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed food and beverage orders efficiently, maintaining accuracy throughout shifts.
- Upsold menu items effectively, contributing to increased sales revenue during peak hours.
- Monitored dining area for cleanliness and readiness, ensuring compliance with health standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Team Member
2 Years 1 Month- Delivered exceptional customer service in fast-paced environment to enhance guest experience.
- Collaborated with team members to prepare and serve high-quality menu items efficiently.
- Assisted in training new hires on operational procedures and customer service protocols.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Languages
Spanish
Professional Working
Timeline
Server
Hoffbrausteak
09.2025 - 07.2026Read More
Team Member
Chick-fil-A
09.2023 - 10.2025Read More
St. Augustine’s Catholic School
High School Diploma
Read More