Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jala Johnson

Carrollton ,Virginia

Summary

Motivated and compassionate social work professional currently pursuing a Master of Social Work, with hands-on experience supporting individuals and families through crisis intervention, advocacy, and trauma-informed care. Skilled in client assessment, safety planning, and case documentation, with a strong commitment to ethical practice, empathy, and culturally sensitive support. Experienced in collaborating with multidisciplinary teams to connect clients with community resources and promote positive outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Intern

Genivue Shelter
Suffolk, VA
08.2025 - Current

• Conducted assessments to determine client needs and safety risks.

• Developed and implemented individualized safety plans for clients.

• Educated clients about available resources and legal rights regarding domestic violence.

• Maintained detailed case records and documentation for compliance purposes.

• Coordinated referrals for housing assistance, employment opportunities, mental health treatment, substance abuse treatment, and other social services.

• Maintained client confidentiality and data security standards in accordance with agency policy.

Intern

Empowerment Counseling Agency
Smithfield, VA
08.2025 - Current

• Observed licensed clinicians providing therapy services to gain insight into best practices for working with clients.

• Supported staff in daily operations and client intake processes.

• Documented client interactions and maintained accurate records.

• Facilitated intake interviews for potential clients, ensuring accuracy of information collected.

• Collaborated with supervisors to refine counseling techniques and strategies.

• Participated in training workshops to enhance counseling skills and knowledge.

Private Home Health Aide

Care Advantage, Inc.
Smithfield, VA
07.2025 - Current

• Developed strong relationships with clients to foster trust and cooperation.

• Communicated effectively with healthcare professionals regarding client needs.

• Maintained a clean and safe environment for clients' comfort and well-being.

• Documented care provided accurately in client records and reports.

• Helped clients stay happy and healthy by providing mental and emotional support.

• Improved patient outlook and daily living through compassionate care.

• Supervised medication administration, personal hygiene, and other activities of daily living.

• Assisted with daily living activities including bathing, dressing, and grooming.

Social Services Intern

Chesterfield Social Services
08.2024 - 05.2025
  • Shadowed Abuse & Neglect Cases – Observed and learned from active child welfare cases.
  • Attended Court Hearings – Witnessed legal proceedings involving placement decisions.
  • Assisted with Placement Assessments
  • Reviewed and Sorted Case Files – Organized case documentation and assessed the details of assigned cases.
  • Engaged in Ethical Decision-Making – Analyzed an ethical dilemma concerning family reunification versus child safety, identifying core social work values and competing obligations.
  • Conducted Documentation and Reporting – Worked on full disclosure findings, documented medical records.
  • Strengthened Professional Skills – Engaged in supervision meetings with a field instructor, received additional learning opportunities, and applied critical thinking to real-world social work challenges.

Day Care Teacher

Angel Care Childcare
10.2022 - 11.2024
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
  • Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
  • Maintained open and effective communication with parents about their child's progress and areas for improvement.
  • Fostered safe and nurturing environment for children, setting stage for positive learning experiences.

Volunteer

Boys To Men Mentoring Network
Chesterfield, VA
08.2023 - 04.2024
  • Facilitated engaging group activities to promote teamwork and communication among participants.
  • Collaborated with staff to create individualized development plans for each mentee.
  • Provided emotional support and encouragement to help youth navigate personal challenges.
  • Assisted in monitoring program effectiveness through participant feedback sessions.
  • Developed resources and materials to enhance mentoring sessions and activities.
  • Fostered a positive environment that encouraged open dialogue and mutual respect among youth.
  • Organized workshops focused on conflict resolution and decision-making skills for teens.

Education

Masters of Social Work - Social Work

Norfolk State University
Norfolk, VA
05.2026

Bachelor’s of Social Work - Social Work

Virginia State University
Petersburg, VA
05-2025

High School Diploma -

Smithfield High School
Smithfield
05-2021

Skills

  • Advocacy
  • Crisis assessment
  • Safety planning
  • Empathy and Compassion
  • De-escalation techniques
  • Case Documentation
  • Behavioral observation
  • Ethical decision making
  • Crisis intervention
  • Trauma-informed care
  • Teamwork and collaboration
  • Active listening
  • Cultural sensitivity
  • Youth mentoring
  • Counseling techniques
  • Emergency response training
  • Heartsaver CPR AED

Certification

  • VDSS-CWS3000.1W: Foster Care New Worker Guide With COMPASS/OASIS Virtual Learning Lab
  • VDSS-CWSE5692: Mandated Reporters: recognizing and reporting child abuse and neglect
  • VDSS-CIVO1000.1 Civil Rights Training

Timeline

Intern

Genivue Shelter
08.2025 - Current

Intern

Empowerment Counseling Agency
08.2025 - Current

Private Home Health Aide

Care Advantage, Inc.
07.2025 - Current

Social Services Intern

Chesterfield Social Services
08.2024 - 05.2025

Volunteer

Boys To Men Mentoring Network
08.2023 - 04.2024

Day Care Teacher

Angel Care Childcare
10.2022 - 11.2024

Bachelor’s of Social Work - Social Work

Virginia State University

High School Diploma -

Smithfield High School

Masters of Social Work - Social Work

Norfolk State University
Jala Johnson