Jala Ross
Pontotoc,MS
Summary
Goal-oriented Sales Assistant with a strong focus on customer needs assessment and visual merchandising. Committed to enhancing client satisfaction and fostering brand loyalty through exceptional service.
Overview
5
5
years of professional experience
Work History
Sales Assistant
True Blue Boutique
Pontotoc, MS
03.2021 - Current
- Assisted customers in product selection, enhancing their shopping experience and fostering brand loyalty.
- Managed inventory levels, ensuring accurate stock replenishment and minimizing discrepancies.
- Participated in LIVE sales, improving team performance and building customer base.
- Collaborated with management to develop promotional campaigns, increasing foot traffic and sales volume.
- Implemented visual merchandising strategies to enhance store presentation and drive customer engagement.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Cosmetologist
Luxe Styling Studio
Oxford, Ms
03.2021 - 07.2023
- Delivered exceptional haircuts, color treatments, styling services, spray tans, waxing, and other services to enhance client satisfaction.
- Educated clients on hair care techniques and product usage for improved maintenance at home.
- Developed customized treatment plans based on individual client needs and preferences.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Education
Associate of Applied Science - Marketing
Itawamba Community College
Tupelo, MS05.2028
High School Diploma -
South Pontotoc High School
Pontotoc07.2020
No Degree - Board Certification of Cosmetology
Booneville Academy of Cosmetology
Booneville, MS08.2021
Skills
- Goal oriented
- Customer needs assessment
- Visual merchandising
- Display building
- Task prioritization
- Social media engagement
- Friendly and helpful
- Reliable and responsible
Timeline
Sales Assistant
True Blue Boutique
03.2021 - Current
Cosmetologist
Luxe Styling Studio
03.2021 - 07.2023
Associate of Applied Science - Marketing
Itawamba Community College
High School Diploma -
South Pontotoc High School
No Degree - Board Certification of Cosmetology
Booneville Academy of Cosmetology