Jaladrian Wise
Montgomery County Department of Human Resources
Montgomery
5
years of professional experience
Dedicated and compassionate healthcare professional with experience in hospital, rehabilitation, and human services settings. Skilled in providing direct patient care, supporting interdisciplinary healthcare teams, determining client eligibility, managing confidential records, and delivering exceptional customer service. Experienced in working in fast-paced environments while maintaining accuracy, professionalism, and compassion. Holds a Bachelor of Science in Rehabilitation Services from Alabama State University and is currently pursuing a master's degree. Committed to improving the health and well-being of individuals through quality care, effective communication, and strong organizational skills.
Work History
Financial Support Worker 1
2 Years 8 Months- Interview clients to determine eligibility for public assistance programs.
- Review and verify income, household composition, expenses, and supporting documentation.
- Process applications, renewals, and reported changes according to federal and state regulations.
- Communicate with clients by phone, email, and in person to explain eligibility decisions and required documentation.
- Maintain accurate electronic case records while ensuring confidentiality.
- Utilize multiple computer systems to research, verify, and document case information.
- Collaborate with coworkers and other agencies to resolve client issues efficiently.
- Manage a high-volume caseload while consistently meeting deadlines and productivity goals.
Nursing Support Tech
10 Months- Provided direct patient care under the supervision of registered nurses.
- Assisted patients with activities of daily living, enhancing comfort, dignity, and independence.
- Collected and documented vital signs and intake/output, ensuring accurate patient information for care decisions.
- Collected and documented vital signs, intake and output, and other patient information.
- Responded promptly to patient call lights and communicated patient needs to the healthcare team.
- Assisted with transporting patients and preparing rooms for admissions and discharges.
- Collaborated with nurses, physicians, and healthcare professionals to deliver coordinated and effective patient care.
Rehab Nursing Tech
1 Year 11 Months- Assisted nurses with providing quality patient care in an inpatient rehabilitation setting.
- Assisted patients with activities of daily living, enhancing comfort and promoting self-sufficiency.
- Monitored and documented vital signs, promptly alerting nursing staff to changes in patient condition for timely interventions.
- Safely transferred and repositioned patients using proper lifting techniques and equipment.
- Facilitated patient participation in therapy and rehabilitation, fostering independence and improving mobility.
- Maintained a clean, safe, and comfortable environment for patients.
- Built positive relationships with patients and families through compassionate, respectful care.
- Followed infection control, safety, and confidentiality guidelines.
Education
Bachelor of Science - Rehabilitation Services
MBA - Health Administration
Skills
Case management
Patient care techniques
documentation management
Customer services
Electronic records
HIPAA compliance
Problem solving
Communication skills
Eligibility determination
Time management
Client assessments
Empathy
Interpersonal skills
Timeline
Financial Support Worker 1
Montgomery County Department of Human Resources
12.2023 - CurrentRead More
Nursing Support Tech
Jackson Hospital
02.2023 - 12.2023Read More
Rehab Nursing Tech
Encompass Health Rehab
01.2022 - 12.2023Read More
Auburn University At Montgomery
MBA from Health Administration
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Alabama State University
Bachelor of Science from Rehabilitation Services
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