Jamal Barnett
Kent,United States
Summary
Experienced RSOC Operator with 5+ years of expertise in monitoring and analyzing security events in a corporate setting. Proficient in using a range of security tools to identify and address potential threats in real-time. Demonstrated ability to collaborate with cross-functional teams to mitigate risks and uphold organizational security. Strong attention to detail, problem-solving, and a commitment to continuous improvement. Adept at maintaining vigilance and proactively identifying security vulnerabilities. Seeking a position to enhance operations and contribute to a dynamic organization.
Overview
6
6
years of professional experience
Work History
Security Shift Supervisor
Allied Universal (Alexandria Real Estate Equities)
06.2024 - Current
- Monitors over 100+ cameras per shift to provide building & trespass protection to over 30+ client sites.
- Oversees 2 direct reports at the main site with 2 armed officers per client site; totaling ~62 personnel for direct communication.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Created daily incident reports with detailed accounts of occurrences.
RSOC Operator
Allied Universal (Alexandria Real Estate Equities)
01.2022 - 05.2023
- Coordinated with law enforcement agencies as required during high-stakes security incidents or investigations.
- Utilized data analysis tools to identify patterns in security incidents, contributing to proactive prevention measures.
GSOC Operator
Allied Universal (Amazon.com, Inc.)
01.2022 - 05.2023
- Leveraged technology solutions to enhance real-time monitoring capabilities within the GSOC environment.
- Provided timely support during crisis situations, assisting with evacuation planning and resource allocation as needed.
Real Estate Broker
EXP Realty
03.2021 - Current
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
Security Control Room Operator
Allied Universal (Meta Platforms, Inc.)
11.2020 - 02.2021
- Mitigated risk of workplace accidents through thorough inspection of facilities, identifying potential hazards, and recommending corrective actions.
- Prevented unauthorized access to restricted areas by promptly verifying credentials and escorting individuals when necessary.
Security Site Supervisor
Allied Universal (Meta Platforms, Inc.)
01.2019 - 02.2020
- Managed team of 11+ security officers, overseeing training and coordination for new security sites while performing scheduling and performance evaluations.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
Skills
- Reporting Analysis
- Risk Identification
- Incident Response
- Training Coordination
- MS Office Proficiency
- AED Training
- Dispatch
- Team Leadership
- Scheduling Management
- Policy Enforcement
Accomplishments
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Provided training for new hires, ensuring they were well-equipped to handle various security challenges.
Timeline
Security Shift Supervisor
Allied Universal (Alexandria Real Estate Equities)
06.2024 - Current
RSOC Operator
Allied Universal (Alexandria Real Estate Equities)
01.2022 - 05.2023
GSOC Operator
Allied Universal (Amazon.com, Inc.)
01.2022 - 05.2023
Real Estate Broker
EXP Realty
03.2021 - Current
Security Control Room Operator
Allied Universal (Meta Platforms, Inc.)
11.2020 - 02.2021
Security Site Supervisor
Allied Universal (Meta Platforms, Inc.)
01.2019 - 02.2020
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