Jaleah Harrington
Reynoldsburg,OH
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Actively seeking remote job, preferably, due to being pregnant.
Overview
6
6
years of professional experience
Work History
Housekeeper
Wesley Ridge Retirement Community
Reynoldsburg, OH
04.2023 - 09.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and damp-mopped private stairways and hallways.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Changed bed linens and towels, tidied up rooms.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Maintained and organized cleaning supplies stock.
- Observed proper use of chemicals when cleaning various surfaces.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Patient Care Technician
Mount Carmel Health System Inc.
Columbus, OH
07.2021 - 04.2023
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Collaborated with others to discuss new opportunities.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Patient Care Technician
The James Cancer Hospital And Solove Research Institute
Columbus, OH
03.2020 - 06.2021
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Recorded patient conditions and vital signs before and after medical operations.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Assisted with patient admissions, discharges and transfers.
- Provided direct patient care and assistance to healthcare team members.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Resident Assistant
Amber Park Assisted Living
Pickerington, OH
01.2018 - 03.2020
- Welcomed new residents and assisted with community adjustment.
- Answered telephones and routed calls or delivered messages.
- Improved patient outlook and daily living through compassionate care.
- Completed routine rounds, checking with residents to meet care needs.
- Interfaced with residents to address and resolve complaints or grievances.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Responded to emergency situations within the residence hall.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Collaborated with others to discuss new opportunities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Front End Cashier
Raising Cane's Restaurants
Pickerington, OH
06.2017 - 01.2018
- Learned roles of other departments to provide coverage and keep store operational.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Informed customers of current sales promotions and discounts available.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customers' questions and provided information on store procedures or policies.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL04-2026
High School Diploma -
Groveport Madison High School
Groveport, OH06-2017
Some College (No Degree) - Nursing
University of Phoenix
Tempe, AZSkills
- Customer Service
- Conflict Resolution
- Critical Thinking
- Time-Management
- Emergency Response
- Information Protection
- Infection Control Standards
- Data Collection
- Acute and Rehabilitative Care
- Patient Services
Timeline
Housekeeper
Wesley Ridge Retirement Community
04.2023 - 09.2023
Patient Care Technician
Mount Carmel Health System Inc.
07.2021 - 04.2023
Patient Care Technician
The James Cancer Hospital And Solove Research Institute
03.2020 - 06.2021
Resident Assistant
Amber Park Assisted Living
01.2018 - 03.2020
Front End Cashier
Raising Cane's Restaurants
06.2017 - 01.2018
Bachelor of Science - Nursing
Chamberlain University
High School Diploma -
Groveport Madison High School
Some College (No Degree) - Nursing
University of Phoenix
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