JALEAH MURPHY
New York,NY
Summary
Diligent NYPD Communications Dispatcher with a demonstrated record of success working well in high-pressure moments to serve diverse needs, capture documentation and guide first responders. Well-versed in keeping emotions under control during life-threatening, dangerous and high-pressure moments. Huge Drive and Passion for helping people and animals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Police Communications Officer
NYPD
08.2022 - Current
- Create reports documenting daily operations, including incident logs and follow up investigations
- Dispatch police officers and emergency personnel to calls for service
- Receive emergency calls from distressed individuals and provided immediate assistance
- Provide support to callers by calming them down, providing instructions, and reassuring them of help
- Maintain accurate records of all incoming calls, noting key details such as caller's name, location, and nature of the emergency.
Animal Technician
D Is For Doggy
06.2019 - 07.2024
- Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
- Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
- Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
- Administered medications as prescribed by veterinarians, ensuring timely treatment and optimal health outcomes for animals in care.
Data Consultant
Apex Systems
06.2021 - 08.2022
- Identified data errors and discrepancies and implemented swift corrections
- Sorted and processed incoming reports
- Adhered to ethical codes protecting information confidentiality
- Prepared source data by compiling necessary documents, files and information at start of each new project
- Scanned and stored files and records electronically to reduce paper files and secure data.
Merchandise Coordinator
Victoria Secret PINK
07.2020 - 07.2022
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Educated employees on new merchandise during seasonal workshops.
Education
Pre Vetinary Medicine - Animal Science
Augusta Tech
Augusta, GAAssociate of Applied Science, Courses in policing, corrections, investigation, criminal law and the judicial system, as well as investigative procedures including fingerprinting, crime scene management, evidence collection, and use of law enforcement and correctional equipment. - Criminal Justice
Morrisville State College
Morrisville, NY06.2025
High School Diploma -
01.2019
Skills
- Public Service
- Legal Documentation
- Legal Projects
- Animal Care
- Data Entry
- Client Relations
- Legal Compliance
- Crime Prevention
- Community Relations
Certification
Continuing BBP Certification, National CPR Foundation
Languages
French
Full Professional
Timeline
Police Communications Officer
NYPD
08.2022 - Current
Data Consultant
Apex Systems
06.2021 - 08.2022
Merchandise Coordinator
Victoria Secret PINK
07.2020 - 07.2022
Animal Technician
D Is For Doggy
06.2019 - 07.2024
Pre Vetinary Medicine - Animal Science
Augusta Tech
Associate of Applied Science, Courses in policing, corrections, investigation, criminal law and the judicial system, as well as investigative procedures including fingerprinting, crime scene management, evidence collection, and use of law enforcement and correctional equipment. - Criminal Justice
Morrisville State College