Jalee Shanklin
Katy,TX
Summary
Hardworking and reliable individual with strong ability in multitasking and problem solving. Offering customer service skills in both written and verbal communication, record keeping and scheduling skills using MS Office, and exceptional guest service skills. Highly organized, proactiveand punctual with team-oriented mentality.
Overview
3
3
years of professional experience
Work History
Disney College Program Intern
Walt Disney World Company
01.2024 - 08.2024
- Delivered daily guest service in a Fortune 100 Company
- Actively displayed the "Four Keys" of the Walt Disney Company; Safety, Courtesy, Show, and Efficiency
- Demonstrated ability to manage multiple tasks and work well under pressure in a high-volume, fast-paced work environment
- Delivers personal guest service in greeting directing and aiding the many guests encountered daily
- Partner with multiple departments to ensure quality
- Ability to manage multiple tasks and work well under pressure
Sales Lead
Express Clothing
10.2021 - 01.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Built relationships with customers and community to promote long term business growth.
Education
BBA - Business Management
Prairie View A & M University
Prairie View, TXSkills
- Interpersonal Relations
- Event planning experience
- Exceptional communication
- Time management expertise
- Budgeting and finance
- Adaptive Team Player
- Problem Solver
- Microsoft word/Outlook
- Excel
Accomplishments
Mouseters- Leadership 101 Disney College Program
Timeline
Disney College Program Intern
Walt Disney World Company
01.2024 - 08.2024
Sales Lead
Express Clothing
10.2021 - 01.2024
BBA - Business Management
Prairie View A & M University
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