Jaleen Diaz
Chino Valley,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Barista
Buenos Diaz Coffee Co
Everett, WA
04.2023 - 12.2023
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Collected payments and provided accurate change.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Created complex, hand-crafted beverages based upon customer preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Monitored inventory levels of supplies and restocked when necessary.
Shift Leader
Panda Express Restaurant
Everett, WA
03.2023 - 05.2023
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Greeted customers to take food orders and provide information about menus.
- Served orders to customers at windows, counters and tables.
Shift Leader
Panda Express Restaurant
Prescott, AZ
10.2019 - 03.2023
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Resolved customer complaints promptly and professionally.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Operated grills, and deep fryers safely to avoid accidents or injury.
- Monitored temperatures of prepared food and cold-storage areas.
- Recorded customer orders and communicated clearly to confirm each order.
Education
High School Diploma -
Chino Valley High School
Chino Valley, AZ05-2021
Skills
- POS Systems
- Food Preparation
- Team Player
- Cash Handling
Languages
English
Professional
Spanish
Professional
Timeline
Barista
Buenos Diaz Coffee Co
04.2023 - 12.2023
Shift Leader
Panda Express Restaurant
03.2023 - 05.2023
Shift Leader
Panda Express Restaurant
10.2019 - 03.2023
High School Diploma -
Chino Valley High School
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