Jaleen Samano

• Process and fulfill online pickup orders with a strong focus on accuracy, efficiency, and quality control

• Interact directly with customers during order pickup to ensure a seamless and positive experience

• Operate in a fast-paced environment while managing time-sensitive tasks and high order volume

• Demonstrate reliability, attention to detail, and teamwork in daily operations

Cashier: Operated registers to process customer transactions efficiently, handled returns, and provided friendly, accurate service at checkout.

Backroom: Received, organized, and processed incoming shipments; ensured merchandise was prepared for stocking in a timely manner.

Fitting Room: Managed fitting room flow by assisting customers, maintaining cleanliness, and organizing returned items for restocking.

Zoning: Maintained store organization by straightening merchandise, returning misplaced items, and ensuring sections were clean and shopper-ready.

Stock the Floor: Replenished sales floor with merchandise from the backroom, followed visual merchandising standards, and ensured inventory was fully stocked and well-presented.

Greeter: Welcomed customers upon entry, provided assistance, and ensured a friendly, inviting atmosphere to enhance the shopping experience.

Stock the floor with new material: Replenished sales floor with new merchandise, maintained visual standards, and ensured product availability.

Cashier: Operated point-of-sale systems to process transactions accurately, handled cash/card payments, and delivered excellent customer service.

Fitting Room: Managed fitting room areas by assisting customers, organizing returned items, and maintaining a clean, efficient space.

Zoning: Organized and maintained store sections by returning misplaced items, straightening merchandise, and ensuring a tidy sales floor.

Successfully promoted and enrolled customers in Columbia Sportswear’s free rewards program by effectively communicating benefits, resulting in increased customer engagement and program participation.