JALEESA HUNT
Lancaster,TX
Summary
Dynamic and detail-oriented Medical Assistant with extensive experience at Walgreens Boots Alliance, adept at enhancing patient care and satisfaction. Proficient in phlebotomy and effective communication, I excel in maintaining accurate medical records and fostering positive patient relationships, ensuring a seamless healthcare experience. Committed to upholding confidentiality and safety standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Services Worker
Aramark
Dallas, TX
10.2023 - 05.2024
- Worked fast to complete tasks and meet daily deadlines.
- Established professional working relationships with staff from various levels.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Adhered to company policies, safety procedures, and performance standards.
- Optimized customer experience by delivering superior services, and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collaborated with staff to ensure timely food delivery and customer satisfaction.
Medical Records/Medical Office Assistant
Christian Heights ADC
Dallas, TX
07.2021 - 04.2023
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Received and routed business correspondence to correct departments and staff members.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Medical Assistant
Ameri Wellness Group LLC
Richardson, TX
02.2021 - 04.2021
- Performed PCR Covid-19 test for staff and patients.
- Kept medical supplies in sufficient stock by monitoring levels, and submitting replenishment orders before they were depleted.
- Gathered forms, copied insurance cards, to collect patient information for billing and insurance filing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Patient Care Advocate
Walgreens Boots Alliance
Dallas, TX
10.2020 - 11.2020
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
Medical Support Assistant
Metrocare Services
Dallas, TX
03.2020 - 08.2020
- Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures
- Used [myAvatar] to maintain and record patient data and generate reports
- Organized patient records to research records, extract medical information and review records for completeness and accuracy
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
Medical Assistant Extern
Treat Now Family Clinic
Arlington, TX
09.2019 - 01.2020
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained accurate medical histories from patients, highlighting critical information.
- Obtained medical history, including medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Education
Associate of Applied Science - Medical Assisting
Concorde Career College
Memphis07-2025
Diploma - Medical Assisting
Concorde Career College
Grand Prairie, TX01-2020
High School Diploma -
New Beginners Preparatory
Dallas, TX07.2008
Skills
- Effective communication
- Customer service
- Cash handling and accountability
- Electrocardiograph (EKG) and CPR/First Aid
- Patient care and clinical procedures
- Vital signs monitoring
- Injections and venipuncture
- Medical records management
- Centrifuge operation
- Problem-solving
- Customer relations
Certification
- Food Handler Certification
- BLS Certification
- Certified Medical Assistant
Accomplishments
- President's List
- Valedictorian
Timeline
Patient Services Worker
Aramark
10.2023 - 05.2024
Medical Records/Medical Office Assistant
Christian Heights ADC
07.2021 - 04.2023
Medical Assistant
Ameri Wellness Group LLC
02.2021 - 04.2021
Patient Care Advocate
Walgreens Boots Alliance
10.2020 - 11.2020
Medical Support Assistant
Metrocare Services
03.2020 - 08.2020
Medical Assistant Extern
Treat Now Family Clinic
09.2019 - 01.2020
Associate of Applied Science - Medical Assisting
Concorde Career College
Diploma - Medical Assisting
Concorde Career College
High School Diploma -
New Beginners Preparatory
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