Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jaleesa Pariona

Clifton,NJ

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Receptionist

Venturelli Law
06.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Managed multiple tasks and met time-sensitive deadlines.

Shift Leader

Papa Johns
01.2020 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures & maintaining accurate records
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Bachelor of Arts - Legal Studies

William Paterson University of New Jersey
Wayne, NJ
05-2027

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Appointment scheduling
  • File management
  • Multitasking and prioritization

Affiliations

  • Alpha Kappa Alpha Sorority, Inc.
  • Pionette Dancers
  • Sisters for Awareness, Black Leadership and Equality

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Venturelli Law
06.2022 - Current

Shift Leader

Papa Johns
01.2020 - 06.2022

Bachelor of Arts - Legal Studies

William Paterson University of New Jersey

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Jaleesa Pariona