Jaleesa Shipman
Elizabeth ,NJ
Overview
19
19
years of professional experience
Work History
Judiciary Secretary1 Confidential
Superior Court of New Jersey
Elizabeth, New Jersey
10.2023 - Current
- Maintain and monitor the Civil Law case management system for tracking the age and status of existing cases.
- Resolve and finalize cases that have reached their conclusion.
- Provides preparatory support to ensure the leadership team is equipped for effective meetings.
- Initiates communication with correctional facilities for virtual appearances in Civil Court.
- Conducted data entry for case management systems, maintaining accuracy and confidentiality.
- Backup the Zoom moderator based on the needs of the courtroom.
- Maintain the management calendar to reflect the team's hybrid schedule.
Judicial Clerk 2
Superior Court of New Jersey
Elizabeth, New Jersey
10.2018 - Current
- Provided daily coverage at the FD/FV centralized intake counter.
- Data entry of genetic testing for FM, DV, and CIC cases.
- Processed genetic testing results for all departments in the Family Division.
- Served as backup for the court clerk in the Child Support hearing office.
- Telephonic communications with DCPP liaisons and case workers for updates on their cases.
- Monitor procedures to ensure compliance, to improve the work environment.
- Maintained records in accordance with departmental procedures, assuring security and confidentiality.
- Proactive willingness to provide services to callers and visitors in a respectful, accurate, timely manner.
Judicial Clerk 3
Superior Court of New Jersey
Elizabeth, New Jersey
08.2021 - 10.2023
- Provided coverage in the FV, FM intake counter.
- Responsible for training and mentoring staff on the use of family division systems.
- Develop and update user training manuals for court staff, and provide back-up assistance to the division on records management in the FM unit.
- Data entry of genetic testing records for the Family Division.
- Data entry clerk for FM courtroom.
- Provided courtroom coverage for FV, FD unit.
- Assist team leads with FV/FD, with quantitative reports.
- Organized trial exhibits and prepared them for presentation at hearings and trials for the FV courtroom.
- Ensured that all deadlines associated with judicial decisions were met.
- Performed administrative duties such as answering phones, filing papers, data entry into computer systems.
- Provided technical support services, such as scanning documents into digital formats or creating spreadsheets containing key data points from legal proceedings for the FV team.
- Adapted teaching methods according to the needs of individual learners or groups.
- Recommended changes or improvements in existing training processes as needed.
Point of Sale Associate
Bayway World of Liquor
Elizabeth, New Jersey
10.2009 - 09.2018
- Maintained cleanliness of checkout area and other areas as needed.
- Supported team members during peak times or when short staffed.
- Provided excellent customer service to customers in person and over the phone.
- Followed all safety regulations in accordance with company policies.
- Organized merchandise displays and stocked shelves according to company standards.
- Processed customer payments accurately and efficiently.
- Ensured accuracy of pricing through verifying UPC codes against price tags.
- Demonstrated knowledge of store products and services to customers.
- Updated Point of Sale software regularly with new promotions, discounts, or changes in pricing.
- Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
- Assisted customers with locating items, answered questions, and provided information on product features.
- Utilized problem solving skills to resolve any discrepancies at the register area quickly.
- Verified that all promotional signs were accurate and displayed correctly.
- Computed sales prices and totaled purchases with cash register.
- Trained new employees by providing knowledge of specific store tasks and policies.
- Recommended, selected and helped locate or obtained merchandise based on customer needs and desires.
- Counted money in cash drawers at beginning of shift to verify correct amounts and adequate change.
- Reconciled cash register at end of shift by balancing cash, credit cards and checks.
- Bagged and boxed and gift-wrapped fragile merchandise to deliver excellent customer service.
- Answered phone calls to assist customers with questions and orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Built and maintained productive relationships with employees.
Senior Assistant Store Manager
Select Comfort
Elizabeth, New Jersey
01.2007 - 01.2009
- Trained new and current staff on sales techniques and product knowledge.
- Executed visual merchandising strategies to improve store presentation.
- Monitored sales reporting to identify trends and inform inventory decisions.
- Conducted regular audits of inventory to minimize discrepancies.
- Created user training manuals for staff and provided back-up assistance to the location on records management.
- Participated in team meetings to share best practices and success stories.
- Assisted in implementing new sales strategies to drive revenue growth.
Wardrobe Consultant
White House Black Market
Elizabeth, New Jersey
01.2007 - 01.2008
- Assisted clients in selecting outfits that complemented their personal styles and body types.
- Organized seasonal wardrobe refreshes, optimizing clients' clothing selections for upcoming occasions.
- Conducted thorough closet assessments to identify gaps and recommend essential pieces.
- Collaborated with vendors to source unique fashion items that aligned with client preferences.
- Provided personalized shopping experiences, ensuring clients felt confident in their choices.
- Advised clients on current fashion trends to enhance their overall style.
- Coordinated outfits for special events, ensuring cohesive looks that impressed attendees.
- Developed and maintained strong relationships with clients to foster loyalty and repeat business.
- Executed detailed wardrobe inventories to track client clothing and accessory collections.
- Trained new employees in product knowledge and customer service procedures.
- Maintained the store's displays to ensure a visually appealing environment for customers.
- Performed daily duties such as restocking shelves, folding clothes, cleaning dressing rooms.
Wardrobe Assistant
BCBG Max Azria
Elizabeth, New Jersey
11.2006 - 01.2007
- Collaborated with teammates to define styling direction, inventory and requirements.
- Organized and cleared dressing room area by removing items and accessories.
- Reviewed style guides and creative decks to determine goals.
- Conducted regular inventories of wardrobe supplies, restocking when needed.
Education
Medical Billing & Coding - Medical Coding
Health Care Training Institute
Union, NJ05-2013
High School Diploma -
Elizabeth High School
Elizabeth, NJ06-2006
Timeline
Judiciary Secretary1 Confidential
Superior Court of New Jersey
10.2023 - Current
Judicial Clerk 3
Superior Court of New Jersey
08.2021 - 10.2023
Judicial Clerk 2
Superior Court of New Jersey
10.2018 - Current
Point of Sale Associate
Bayway World of Liquor
10.2009 - 09.2018
Senior Assistant Store Manager
Select Comfort
01.2007 - 01.2009
Wardrobe Consultant
White House Black Market
01.2007 - 01.2008
Wardrobe Assistant
BCBG Max Azria
11.2006 - 01.2007
Medical Billing & Coding - Medical Coding
Health Care Training Institute
High School Diploma -
Elizabeth High School