Summary
Overview
Work History
Education
Skills
Relevant Experience
Timeline
Generic

Tamatha Green-Robinson

Camden,NJ

Summary

Dynamic professional with extensive clerical and support experience in fast-paced environments, showcasing exceptional organizational, technical, and interpersonal skills. Demonstrates a strong commitment to ethical practices and superior customer service, ensuring trust and discretion in all interactions. Engages confidently with individuals at all levels, fostering positive relationships while maintaining a detail-oriented approach to project completion. Resourceful and adept at multitasking, consistently delivering high-quality results under pressure.

Overview

20
20
years of professional experience

Work History

Judiciary Secretary 1 (Confidential)

State Of New Jersey Judiciary Department
08.2019 - Current

Assisting with filing documents, uploading documents to SharePoint. Assisting with Purchasing Department by helping with State wide inventory. Tracking purchase orders through NJStart. Entering state assets and updating and adding new employees to the Asset Cloud (statewide tracking system). Assisting Title IV-D with updating various documents and printing screens from the NJCF data base. Scanning, copying and filing. Ordering supplies from AOC office services and making purchasing requests from outside vendors.

  • Organized files and maintained accurate records in compliance with state regulations.
  • Reviewed incoming correspondence and prioritized tasks based on urgency and importance.
  • Implemented filing systems that improved data retrieval efficiency and accuracy.
  • Maintained inventory of office supplies and coordinated procurement as necessary.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Judiciary Clerk 3 (Superior Court Records)

The State of New Jersey
07.2014 - 08.2019
  • Assisted in managing case files, ensuring timely updates and compliance with state regulations.
  • Conducted thorough data entry and analysis to maintain accurate records for ongoing cases.
  • Maintained organized filing systems that improved accessibility of case-related documents.
  • Provided administrative support to legal staff, including copying, scanning, and filing essential paperwork.
  • Performed legal research to assist in case preparation, contributing to informed decision-making.
  • Monitored deadlines for case-related tasks, ensuring timely completion of all requirements.

Office Assistant (Foreclosure Processing Unit)

The State of New Jersey
05.2009 - 01.2014
  • Foreclosure Processing Unit; Records management Department
  • Performed routine data entry tasks, maintaining accurate records in compliance with state regulations.
  • Organized and maintained office files, ensuring documents were easily accessible and up-to-date.
  • Assisted with the preparation of various documents, including reports and presentations.
  • Provided front desk support, greeting visitors and directing them to appropriate personnel.
  • Processed incoming and outgoing mail, ensuring proper distribution and timely responses.
  • Maintained electronic filing systems, enhancing document retrieval efficiency and security.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Office Assistant (Superior Court Special Civil)

The State of New Jersey
11.2005 - 05.2009
  • Special Civil Division
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
  • Expedited document processing with accurate data entry and timely filing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Assisted with the preparation of various documents, including reports and presentations.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.

Education

Certificate of completion - Information Processing Specialist

Advanced Career Training
Upper Darby, PA
01.1994

Some College (No Degree) - Accounting

Community College of Philadelphia
Philadelphia, PA
11.1988

High School Diploma -

John Bartram High School
Philadelphia, PA
06.1986

Skills

  • Personable and persuasive in communicating creatively with thousands of customers from all cultures and economic levels
  • Very well organized and able to meet deadlines
  • Customer service
  • Office administration

Relevant Experience

  • Thoroughly research case/docket information utilizing the Automated Case Management System (ACMS); Archived Management Information System (AMIS); Family Automated Case Tracking System (FACTS); Document Request Tracking System (DRTS); Judiciary Electronic Filing System (JEFIS); Civil Judgment and Order Docket (CJOD); Computer Assisted Micrographic Imaging System (CAMIS), and Superior Court Records Inventory Management System (SCRIMS); Obtaining information with the E-courts filing system.
  • Provide outstanding service delivery to internal and external customers by effectively researching case/docket information accurately relaying information to clients, customers or the public, and expeditiously retrieving documents to fulfill customer requests.
  • Compose routine correspondence, such as form letters or standard replies
  • Verify, purge, or otherwise prepare case files and shipment for microfilming/imaging conversion, or appropriate destruction per the judiciary retention schedule.
  • Used investigative skills to ensure mutual satisfaction for all parties involved in disputes
  • Efficiently process copy request for Civil, Family Dissolution, Foreclosure, and Probate docket types.
  • Negotiated and implemented concessions that were in the best interest of the customer and company.
  • Resolved wide range of customer problems, applying diplomacy and assertiveness in regard to service delays; service fees and other financial problems
  • Responsible for receiving, screening, investigating and documenting escalated customer issues in regard to finance and service
  • Scanning various files into the Judiciary Electronic Filing System (JEFIS) for Special Civil and Foreclosure Offices.
  • Carefully verify the authenticity and validity of court documents and safeguard all confidential information as required by law.
  • Perform general clerical duties including sorting, filing, and storing records for future use; as well as operating a computer, copier, fax, microfilm machines for information and document processing.
  • Participate in team/work unit meetings and contributing valuable ideas and suggestions for process improvement.
  • Employ effective listening and communication techniques to identify customer needs; request pertinent information; resolve complex issues; and explain judiciary policies and procedures.

Timeline

Judiciary Secretary 1 (Confidential)

State Of New Jersey Judiciary Department
08.2019 - Current

Judiciary Clerk 3 (Superior Court Records)

The State of New Jersey
07.2014 - 08.2019

Office Assistant (Foreclosure Processing Unit)

The State of New Jersey
05.2009 - 01.2014

Office Assistant (Superior Court Special Civil)

The State of New Jersey
11.2005 - 05.2009

Certificate of completion - Information Processing Specialist

Advanced Career Training

Some College (No Degree) - Accounting

Community College of Philadelphia

High School Diploma -

John Bartram High School
Tamatha Green-Robinson