Desired Job Title
Property ManagerTeacher's AssistantPatient Service RepresentativeGroup Home Staff MemberWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteLocation: Kissimmee, FLOrlando, FL
Open to relocation: Yes
Open To Work
Jaleesheia Brown
Kissimmee,FL
Work Preference
Summary
Dynamic Property Manager with a proven track record at Public Storage, excelling in tenant relations and staff training. Adept in Yardi software and committed to enhancing operational efficiency. Recognized for implementing successful marketing strategies that increased tenant retention and satisfaction, while fostering a collaborative team environment. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Adept at managing multiple properties while ensuring optimal client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Public Storage
Durham, USA
10.2023 - 05.2024
- Managed daily operations of storage facilities to ensure optimal functionality.
- Coordinated tenant communications to address inquiries and resolve issues promptly.
- Oversaw maintenance tasks to uphold property standards and safety compliance.
- Implemented marketing strategies to attract new tenants and retain existing ones.
- Trained and mentored staff on best practices for customer service and operations.
- Conducted regular inspections to assess property condition and identify necessary repairs.
- Handled resident complaints and expedited maintenance requests.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Teacher's Assistant
Kids R Kids Learning Academy
Durham, North Carolina
07.2021 - 11.2022
- Assisted teachers in preparing lesson materials and classroom activities.
- Supported students with individualized instruction and learning strategies.
- Managed classroom behavior to create a positive learning environment.
- Collaborated with teachers to develop engaging lesson plans and assessments.
- Supervised students during recess, lunch, and field trips for safety.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master learning concepts through one-on-one and small group tutoring.
Patient Service Representative
Pruitt Healthcare
Raleigh, USA
04.2014 - 02.2017
- Greeted visitors and patients, providing warm and professional first impressions.
- Managed phone calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments, coordinating between patients and healthcare providers effectively.
- Maintained patient records, ensuring accuracy and confidentiality in all documentation.
- Assisted with billing inquiries, providing clear information to patients about their accounts.
- Organized office supplies, ensuring front desk area remained tidy and well-stocked.
- Handled incoming mail and packages, distributing them promptly to relevant departments.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Processed patient registration forms while ensuring data accuracy and compliance.
- Handled patient inquiries and resolved concerns via phone and in-person interactions.
Group Home Staff Member
Holly Hill Hospital
Raleigh, USA
08.2015 - 11.2016
- Supported residents in daily living activities and personal care tasks.
- Monitored resident behavior and reported changes to the care team.
- Facilitated therapeutic activities to enhance social skills and engagement.
- Maintained a safe and clean environment for all residents.
- Assisted with meal preparation and ensured dietary needs were met.
- Collaborated with team members to create individualized care plans.
- Maintained accurate records of resident activities, behavior, and progress.
- Collaborated with other staff members to ensure quality of care was provided to all residents.
Education
Associate of Arts - Education
Durham Technical Community College
Durham, NC06-2020
GED -
Wake Technical Community College
Raleigh, NC06-2016
Skills
Guest services and hotel experience
- Staff training
- Data entry and office management
- Property management and leasing
- Yardi software proficiency
- Communication skills
- Cash handling and register operations
- Employment and labor law knowledge
- Leadership and organizational skills
- Time management strategies
- Sales and property marketing
- Problem solving
- Team collaboration
- Attention to detail
- Business administration
Certification
Driver's License, 07/01/21, 12/01/27
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
Excellence in Teaching Awards; NEA Foundation and state affiliates recognize top educators, with opportunities for national recognition.
Timeline
Property Manager
Public Storage
10.2023 - 05.2024
Teacher's Assistant
Kids R Kids Learning Academy
07.2021 - 11.2022
Group Home Staff Member
Holly Hill Hospital
08.2015 - 11.2016
Patient Service Representative
Pruitt Healthcare
04.2014 - 02.2017
Associate of Arts - Education
Durham Technical Community College
GED -
Wake Technical Community College