Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Jalen Crowl

Vans
Sparks,Nevada
9
years of professional experience

Growing sales lead with proven skills in cross-selling and active listening. Committed to enhancing customer experiences and promoting team success. Can manage multiple priorities with a positive attitude and strong willingness to take on added responsibilities to meet team and store goals.

Work History

Sales Lead

1 Year
Vans | 10.2025 - Current
  • Engaged customers, providing product knowledge and enhancing overall shopping experience.
  • Assisted in training new team members on sales techniques and customer service standards.
  • Worked with team to maintain visual merchandising standards consistent with brand guidelines.
  • Executed daily operational tasks, ensuring store cleanliness and organization.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Having hands in every DOR and getting familiar with each one to help out when needed.

Sales Associate

2 Years 5 Months
Vans | 05.2023 - 10.2025
  • Assisted customers in selecting products, enhancing the overall shopping experience.
  • Managed inventory levels, ensuring stock availability and organization on sales floor.
  • Processed transactions efficiently, ensuring accuracy in cash handling and customer service interactions.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Shipper/Receiver

4 Months
DTG2Go | 11.2019 - 03.2020
  • Operated material handling equipment to facilitate efficient loading and unloading tasks.
  • Conducted quality control inspections to verify accuracy of outgoing shipments.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.

Assistant at Reno Fire Department Fleet Services

3 Months
City Of Reno | 12.2017 - 03.2018
  • Maintained accurate records and documentation for various departmental projects and activities.
  • Greeted guests with with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

No Degree - Philosophy/Digital Arts

TMCC | Reno, NV

High School Diploma

Rise Academy | Reno, NV | 06-2016

Skills

Cross-selling
Inventory control
Upselling
Stockroom management
Multitasking
Teamwork
Adaptability and flexibility
Active listening

Interests

Digital Art and Animation
Drawing and Painting
Baking
Creating digital artwork using software like Photoshop
Illustrator
or Procreate.
Reading

Timeline

Sales Lead

Vans
10.2025 - CurrentRead More

Sales Associate

Vans
05.2023 - 10.2025Read More

Shipper/Receiver

DTG2Go
11.2019 - 03.2020Read More

Assistant at Reno Fire Department Fleet Services

City Of Reno
12.2017 - 03.2018Read More

TMCC

No Degree from Philosophy/Digital Arts
Read More

Rise Academy

High School Diploma
Read More
Jalen Crowl