Jalen Deramus
Indianapolis,IN
Summary
Detail‑oriented and calm‑under‑pressure professional with strong communication, multitasking, and problem‑solving abilities. Experienced in coordinating operations, managing time‑critical information, and ensuring safety and efficiency in fast‑paced environments. Seeking to transition into an Airline Dispatcher role, bringing strong situational awareness, decision‑making skills, and a commitment to regulatory compliance and operational excellence..
Overview
10
10
years of professional experience
Work History
Load Distribution Desk Agent
Delta Air Lines
Indianapolis, IN
01.2022 - Current
- Oversee flight load distribution, enhancing both safety and efficiency.
- Analyze weight and balance data to enhance aircraft performance.
- Rectify load discrepancies rapidly to ensure schedule integrity.
- Contribute to operational success through precise load optimization.
- Monitoring fuel load during flight planning.
- Managed multiple flights while monitoring weather conditions to ensure safety and efficiency.
- Utilized Delta Air Lines programs, including ALIS and OneSource-Load Desk, for operational support.
- Employed Safetrac for tracking flight status and enhancing logistical coordination.
Ramp Agent/AIC
Delta Air Lines
Indianapolis, IN
07.2018 - Current
- Supervised ramp operations to ensure timely aircraft loading and unloading.
- Executed efficient and safe loading and unloading of aircraft baggage and cargo
- Participated in team meetings to discuss performance, safety, and operational improvements.
Aircraft Lead Agent
Delta Air Lines
Indianapolis, IN
06.2022 - 09.2025
- Oversee aircraft operations, ensuring safety, and punctuality.
- Coordinate teams for seamless passenger service as a supervisor.
- Enhance processes for operational efficiency.
- Attain reliable on-time departures with safety first
- Spearhead aircraft operations, ensuring stringent safety protocols and punctual departures.
- Orchestrate cross-functional teams for seamless passenger experiences.
- Coordinate flight load distribution ensuring safety and efficiency.
- Monitoring fuel load while flight planning.
- Analyze weight and balance data to optimize aircraft performance.
- Resolve load discrepancies quickly to maintain schedule integrity.
- Contribute to operational success through precise load planning.
- Managing multiple flights, and weather monitoring. Using Delta Air Lines programs such as ALIS, OneSource-Load Desk, Safetrac.
- ACS
Merchandise Associate
Marshalls Retail
Indianapolis, IN
07.2016 - 07.2018
- Analyzed sales data to optimize product placement, boosting visibility.
- Managed product displays to enhance customer engagement and sales growth.
- Collaborated with team to streamline inventory processes, improving efficiency.
Education
High School Diploma - Core 40
Lawrence North High School
INDIANAPOLIS06.2017
Skills
- Leadership
- Safety Management
- Communication Skills
- Problem Solving
- Time Management
- Analytical Thinking
- Adaptability
Timeline
Aircraft Lead Agent
Delta Air Lines
06.2022 - 09.2025
Load Distribution Desk Agent
Delta Air Lines
01.2022 - Current
Ramp Agent/AIC
Delta Air Lines
07.2018 - Current
Merchandise Associate
Marshalls Retail
07.2016 - 07.2018
High School Diploma - Core 40
Lawrence North High School