Jalen Holder
Fort Lauderdale,Florida
Summary
Dynamic hospitality professional with a proven track record, excelling in customer service and team coordination. Recognized for enhancing operational efficiency and effectively managing complaints. Skilled in problem-solving and maintaining data integrity, ensuring a seamless experience for clients in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Hospitality Professional
Shooters Waterfront
Fort Lauderdale, Florida
02.2024 - Current
- Delivered exceptional customer service in high-pressure waterfront dining setting.
- Coordinated team efforts to optimize dining room operations and enhance efficiency.
- Monitored inventory levels and communicated supply needs to supervisors in a timely manner.
Insurance Customer Service Representative
Kentucky Farm Bureau
Florence, Kentucky
01.2023 - 12.2023
- Facilitated customer inquiries regarding policies and claims processes.
- Maintained accurate records in management system to ensure data integrity.
Education
Bachelor of Arts - History & Political Science
University of Kentucky
Lexington, KY12-2022
Skills
- Customer service and support
- Team coordination
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Complaint management
References
References available upon request.
Timeline
Hospitality Professional
Shooters Waterfront
02.2024 - Current
Insurance Customer Service Representative
Kentucky Farm Bureau
01.2023 - 12.2023
Bachelor of Arts - History & Political Science
University of Kentucky