Summary
Overview
Work History
Education
Skills
Timeline
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Jalen Jordan

Columbia,MD

Summary

My food and beverage career began as a barback. To further my experience, I entered the baking profession. However, I missed the customer interaction. I excel in providing customers an experience as if one were a guest in my own home. I remember their names, their drinks, and as a result, have gained a following. I am always looking forward to exploring new opportunities in the food and beverage industry.

Overview

10
10
years of professional experience

Work History

Bartender

Lost Society
10.2023 - 11.2024
  • Served high customer volumes during special events and weekends.
  • Designated as the main bartender on service well.
  • Assisted bar manager in creating unique cocktail specials.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.

Bartender/Industry Consultant

Papi Cuisine
02.2023 - Current
  • Recruited by owners to enhance bar experience.
  • Observe beverage operations and provide recommendations for improvement
  • Bar top and service bartender at high volume restaurant.

Bartender

Mad Chef Kitchen & Bar
02.2020 - Current
  • Create seasonal craft cocktails.
  • Exceptional personal service at a busy boutique restaurant.
  • Conduct weekly bar inventory.
  • Provide training for new bar staff.
  • Work with owner, to ensure management's vision is continuous.
  • Employee of the year 2021
  • assisted in social media campaigns for promotional use.
  • Food photography used on home website, as well as major food delivery services.

Server/Caterer/Bartender

PF Changs Restaurant
02.2018 - 03.2020
  • Greeted and provided excellent customer service.
  • Accepted catering reservations, prepared catering orders, delivered, and set up at customer site.
  • As bartender, prepared drinks for bar top and service bar following strict cooperate guidelines for quality control.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Barback

Columbia Ale House
01.2015 - 05.2017
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Replaced empty kegs and soda syrups.

Education

No Degree - Digital Simulation And Entertainment

University of Baltimore
Baltimore, MD

Skills

  • Editing skills
  • Visual storytelling
  • food photography

Timeline

Bartender

Lost Society
10.2023 - 11.2024

Bartender/Industry Consultant

Papi Cuisine
02.2023 - Current

Bartender

Mad Chef Kitchen & Bar
02.2020 - Current

Server/Caterer/Bartender

PF Changs Restaurant
02.2018 - 03.2020

Barback

Columbia Ale House
01.2015 - 05.2017

No Degree - Digital Simulation And Entertainment

University of Baltimore

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Jalen Jordan