Jalen Scott
East Hartford
Summary
Experienced property management professional specializing in leasing, tenant relations, and asset oversight. Expertise in lease administration, rent collection, compliance, and resident retention. Maintains high occupancy rates, coordinates maintenance, and resolves tenant issues efficiently. Bilingual communicator with strong negotiation, problem-solving, and customer service skills.
Overview
8
8
years of professional experience
Work History
Leasing Agent
A List Apartments
West Hartford
10.2024 - Current
- Increased occupancy rates by implementing targeted advertising campaigns, boosting qualified leads and lease signings.
- Coordinated property showings and inspections, streamlining move-in/move-out processes for residents.
- Conducted background checks and credit screenings to minimize risk for property owners.
- Maintained accurate tenant records and compliance documentation to support smooth operations.
- Partnered with maintenance teams to resolve service requests promptly, enhancing resident satisfaction.
- Cultivated professional relationships with residents through dedicated service and engagement initiatives.
New Business Resolution Specialist
Global Atlantic Financial Group
Hartford
07.2022 - Current
- Verified client information and analyzed records to resolve discrepancies, improving data integrity.
- Resubmitted claims after edits or denials, ensuring accuracy and compliance to expedite processing.
- Communicated with insurance carriers regarding policies and client benefits.
- Reviewed policy documentation for accuracy and compliance.
- Collaborated across departments to achieve financial targets, contributing to overall reduction of outstanding debt.
- Collaborated with financial advisors to develop tailored solutions.
- Posted payments and maintained detailed account records.
- Created reports summarizing performance metrics associated with various types of annuities offered by the company.
Real Estate Agent
Rovi Homes Real Estate
Bloomfield
01.2019 - 07.2023
- Assisted clients in buying and selling residential properties throughout the local market.
- Negotiated and managed real estate transactions from contract to closing.
- Marketed properties via websites, social media, and real estate platforms, enhancing visibility and attracting potential buyers.
- Cultivated long-term client relationships, resulting in increased referrals and new business opportunities.
- Conducted detailed market research to develop effective pricing strategies for listings, ensuring competitive positioning.
- Conducted thorough market research to inform pricing strategies for listings.
Education
Some College (No Degree) - Business Administration
Connecticut State University
New Britain, CTInvestor - Residental Real Estate Investing
CT Real Estate Investors Association
Skills
- Leasing
- Property Management
- Lease Administration
- Rent Collection
- Delinquency Management
- Tenant Relations
- Tenant Retention
- Fair Housing Compliance
- Maintenance Coordination
- Budgeting
- Reporting
- Conflict Resolution
Timeline
Leasing Agent
A List Apartments
10.2024 - Current
New Business Resolution Specialist
Global Atlantic Financial Group
07.2022 - Current
Real Estate Agent
Rovi Homes Real Estate
01.2019 - 07.2023
Investor - Residental Real Estate Investing
CT Real Estate Investors Association
Some College (No Degree) - Business Administration
Connecticut State University