Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Jalen Templeman

Washington,DC

Summary

Developed strong interpersonal and organizational skills in fast-paced, customer-focused environment. Proven ability to manage schedules, coordinate events, and handle inquiries efficiently. Seeking to transition into new field where these transferrable skills can drive customer satisfaction and operational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Welcome Coordinator

Oak Street Health
09.2023 - 12.2024
  • Greeted and welcomed guests upon arrival to the facility.
  • Provided information about the organization, its services, and activities.
  • Assisted visitors with questions or concerns regarding their visit.
  • Managed incoming phone calls from customers and addressed inquiries promptly.
  • Coordinated with other departments to ensure smooth operations at the welcome desk.

Clinical Informatics Specialist

Oak Street Health
06.2023 - 09.2023
  • Analyzed data from various sources, such as electronic medical records, laboratory systems, and other healthcare software applications
  • Analyzed and interpreted patient, nursing or information systems data to improve care
  • Created detailed documentation of clinical informatics in company system
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
  • Provided assistance for incoming and outgoing guests

Front Desk Associate

Equinox Sports Club
11.2021 - 12.2021
  • Greeted guests upon arrival and provided excellent customer service.
  • Answered phones, booked reservations, and responded to inquiries from customers.
  • Provided timely and accurate information regarding hotel services, amenities, local attractions.
  • Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.

Retail Store Associate

CVS Pharmacy
06.2019 - 08.2019
  • Greeted customers, provided customer service and answered questions.
  • Operated cash register to process cash, check and credit card transactions.
  • Provided advice on product selection to customers based on their individual needs.

Active Intern

George Washington University - GWU
06.2018 - 07.2018
  • Assisted in setting up and cleaning treatment rooms between patients.
  • Collaborated with other healthcare professionals to coordinate care for patients.
  • Assisted in developing and implementing community-based projects to address poverty, health, education and other social issues.
  • Conducted research on local initiatives and best practices in order to identify potential solutions for community challenges.

Education

Bachelors of Arts - Health Studies

Temple University
Philadelphia, PA
05.2023

High School Diploma - Biotechnology

Mckinley Technology High School
Washington, DC
06.2019

Skills

  • Team player mentality
  • Data entry proficiency
  • Record keeping

Certification

ASTI certification in adult, child, and infant CPR and AED

Accomplishments

  • Chief of Staff of student organization (6/8 semesters)

Timeline

Welcome Coordinator

Oak Street Health
09.2023 - 12.2024

Clinical Informatics Specialist

Oak Street Health
06.2023 - 09.2023

Front Desk Associate

Equinox Sports Club
11.2021 - 12.2021

Retail Store Associate

CVS Pharmacy
06.2019 - 08.2019

Active Intern

George Washington University - GWU
06.2018 - 07.2018

High School Diploma - Biotechnology

Mckinley Technology High School

Bachelors of Arts - Health Studies

Temple University

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Jalen Templeman