Jalen Tette
HOLLEY,NY
Summary
Highly motivated worker with extensive customer service and sales experience. Goal-oriented individual versed in greeting high-volumes of customers. Reliable and upbeat worker successful at promoting customer satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Crosby's
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Holley Junior Senior High School
Holley, NY06.2023
Associate of Science - Education
Genesee Community College
Batavia, NY05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Merchandising knowledge
- Stocking and Receiving
- Conflict Resolution
- Retail Store Operations
- Cleaning techniques
- Adapt to diverse groups
- Problem-solving skills
- Reliable and punctual
Timeline
Sales Associate
Crosby's
09.2022 - Current
High School Diploma -
Holley Junior Senior High School
Associate of Science - Education
Genesee Community College
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