Summary
Work History
Education
Skills
Timeline
Hi, I’m

jalene fletcher

Euclid,oh
jalene fletcher

Summary

Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work. Qualified food service professional bringing [Number] years of experience in the field. Focused on providing exceptional customer service and maintaining food safety. Talented kitchen leader offer over [Number] years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Work History

Morrison Foods
Cleveland clinic main campus

Patient food service supervisor
11 2022 - Current

Job overview

  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.

Millcreek Grille
Jack's Racino

Cook 3
09 2020 - 11 2022

Job overview

  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Cameron Mitchell's fish market
287-01 Chagrin boulevard

Corporate Trainer
05 2008 - 09 2020

Job overview

  • Facilitated open communication between employees and leadership by organizing regular feedback sessions and focus groups.
  • Facilitated workshops on leadership development for mid-level managers.
  • Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
  • Developed e-learning content to provide flexible learning options, accommodating diverse learning styles.
  • Prepared educational materials such as module summaries, videos and informational packets.
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Collaborated with department managers to identify skill gaps and develop tailored training solutions.

Education

Akron University

Culinary Arts / Businessmanagement from The Art Of Running A Kitchen
04.1992

University Overview

  • Completed professional development in culinary skills

Skills

  • Portion control
  • Staff supervision
  • Schedule Management
  • Menu development
  • Inventory management
  • Quality assurance understanding
  • Kitchen staff coordination
  • Employee training
  • Production records
  • Hiring standards
  • Cost controls
  • Kitchen equipment operation and maintenance
  • Inventory controls
  • Recipes and menu planning

Timeline

Patient food service supervisor
Morrison Foods
11 2022 - Current
Cook 3
Millcreek Grille
09 2020 - 11 2022
Corporate Trainer
Cameron Mitchell's fish market
05 2008 - 09 2020
Akron University
Culinary Arts / Businessmanagement from The Art Of Running A Kitchen
jalene fletcher