Jaleny Durham-Griffin
HOUSTON,TX
Summary
Accomplished specialist with diverse experience in loss prevention and curbside operations, dedicated to reducing store shrinkage while consistently meeting productivity goals. Adept at leveraging mobile technology, maintaining comprehensive safety awareness, and training new team member to ensure excellent service and drive overall store profitability and efficiency.
Overview
3
3
years of professional experience
Work History
Curbside Shopper
Walmart
09.2025 - Current
- Accurately picked and staged online grocery orders, substituting unavailable items and efficiently loading verified orders into customer’s vehicles.
- Directed department operations and consistently met daily productivity goals by stepping into lead responsibilities when needed.
- Served as a team resource with comprehensive knowledge, of store operation, product location, and stock pricing, while mentoring and training new hires.
- Support cross functional operations by assisting in stocking, unloading freight, and covering front end duties to ensure store efficiency.
Loss Prevention
Ross Dress for Less
04.2023 - 09.2025
- Implemented and optimized loss prevention strategies that reduced store shrinkage and increased overall profit margin.
- Trained and mentored new loss prevention staff on company policies, surveillance equipment, and incident response procedures.
- Consistently ranked in the top three among peers for performance metrics and execution.
- Collaborated with to identify potential store theft, coordinated with law enforcement during medical emergencies, provided detailed incident reports, and established response procedures.
Education
Associate of Arts - Electrical Engineering
Houston Community College
Houston, TX05-2029
Skills
- Loss prevention and asset protection
- Operational efficiency in curbside services
- Safety monitoring
- Mobile technology proficiency
- Team leadership through mentoring and training
Timeline
Curbside Shopper
Walmart
09.2025 - Current
Loss Prevention
Ross Dress for Less
04.2023 - 09.2025
Associate of Arts - Electrical Engineering
Houston Community College