Jalexa Williams

-Responsible for all Amazon/eBay sales for high-end audio, including tracking shipments, inventory, packing, and shipping.

-Maintained production of lab duties, including 3-D printing of all molds, cleaning, injecting, cracking, grinding, etc.

-Led out-of-state trade shows as an all-around production manager.

-Set and oversaw quality assurance guidelines for laboratory work.

-Trained lab employees to perform with great results

-Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.

-Greeted customers entering the restaurant and responded promptly to their needs.

- Operated cash register for cash, check, and credit card transactions with excellent accuracy.

- Built relationships with customers to encourage repeat business.

- Worked flexible schedule and extra shifts to meet business needs.

- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

- Assisted customers with returns, refunds, and resolving transaction issues.

- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.

- Provided exceptional service, resulting in positive customer feedback.

- Enhanced customer satisfaction by providing efficient and accurate cash transactions.

- Mentored new employees on cashier duties and best practices, improving overall staff performance.

- Operated drive-through services, including taking orders, handling payments, and food delivery in a prompt but friendly manner.

- Mastered POS (point of service) systems to handle payments ranging from $3,000 to $5,000 per shift.

- Prepared raw food materials to cook over 30 menu items, serving 1,000 to 3,000 customers daily.

- Provided exceptional customer service, resulting in being awarded Employee of the Month three times.

- Upheld all local COVID-19 safety protocols, including increased sanitization, enforcing mask policies, and ensuring limited capacity.