Jalia Gordon
Jamaica
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admin Assistant/Youth Advocate
Child Center of NY
02.2022 - Current
- Heavy Typing and Filing
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly services
- Conduct minutes for meetings, phone and calendar etiquette.
- Completed Daily data entry tasks
Customer Service Representative
Target
09.2020 - 02.2021
- Maintained Customer Service satisfaction with forward thinking strategies
- Focused on addressing customers' needs
- Provided Customers with fast diligent Check out Experiences.
Office Volunteer
Allen Christian School
06.2017 - 08.2017
- Provided Clerical support to company employees by copying, faxing, filling out document and date entry
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters to appropriate staff
Education
Associate of Science - Criminal Justice
Borough of Manhattan Community College
New York, NY09-2025
Dialysis Technician
Dialysis 4 Careers
Hempstead 05-2025
High School - Criminal Justice
Francis Lewis High School
06.2021
Skills
- Proficient in Microsoft Office Suites
- Conflict Resolution
- Customer Service
- Data Entry
Certification
CPR Certification
Timeline
Admin Assistant/Youth Advocate
Child Center of NY
02.2022 - Current
Customer Service Representative
Target
09.2020 - 02.2021
Office Volunteer
Allen Christian School
06.2017 - 08.2017
High School - Criminal Justice
Francis Lewis High School
Associate of Science - Criminal Justice
Borough of Manhattan Community College
Dialysis Technician
Dialysis 4 Careers
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