Jalia Williams
Savannah
Summary
Dynamic leadership trainer with a proven track record at Amazon, specializing in developing impactful training programs that enhance communication and engagement. Skilled in performance monitoring and stakeholder communication, I foster professional growth through tailored coaching and interactive workshops, consistently receiving positive feedback for elevating team dynamics and workplace performance.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Process Assistant
Amazon
Pooler, GA
06.2025 - 05.2026
- Streamlined workflow processes to enhance operational efficiency and reduce processing times.
- Collaborated with cross-functional teams to implement new inventory management systems.
- Monitored quality control measures ensuring compliance with safety standards and operational guidelines.
- Assisted in training new team members on standard operating procedures and best practices.
Leadership Trainer
Amazon
Pooler, GA
01.2024 - 06.2025
- Designed and delivered training programs focused on leadership development and team dynamics.
- Facilitated workshops to enhance communication skills among diverse teams.
- Assessed training needs through surveys and feedback sessions to tailor content effectively.
- Implemented coaching strategies to improve employee engagement and morale.
- Collaborated with management to align training initiatives with organizational goals.
- Developed comprehensive materials to support ongoing leadership training efforts.
- Evaluated program effectiveness through assessments, adjusting curriculum as necessary for optimal outcomes.
- Monitored participant progress and provided constructive feedback for continuous improvement.
- Coached individuals on the development of personal leadership styles and techniques, fostering professional growth and confidence.
- Streamlined assessment processes to provide valuable feedback on individual progress and growth areas efficiently.
- Enhanced leadership skills among trainees by implementing interactive workshops and team-building activities.
- Consistently received positive feedback from both trainees and management regarding the impact of implemented training initiatives on workplace performance.
- Created a supportive learning environment by establishing trust and rapport with participants from various backgrounds and experience levels.
- Regularly attended professional development conferences and workshops, ensuring the continued delivery of cutting-edge leadership training methodologies.
General Laborer
Fed Ex Ground
Port Wentworth, GA
05.2022 - 01.2024
- Operated material handling equipment to ensure efficient package movement.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Assisted in loading and unloading trucks, ensuring timely delivery of packages.
- Followed safety protocols while lifting heavy items to prevent workplace injuries.
- Adapted quickly to changing workloads, demonstrating flexibility in task assignments.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Completed tasks efficiently for timely project completion within set deadlines.
Education
Paine College
Augusta, GAHigh School Diploma -
Windsor Forest
Savannah, GA05.2022
Skills
Safety management
Workflow management
Assignment delegation
Management support
Performance monitoring
Attendance tracking
Stakeholder communication
Scheduling coordination
Verbal and written communication
Workflow design
Experienced with technology
Certification
First aid and BLS
Timeline
Process Assistant
Amazon
06.2025 - 05.2026
Leadership Trainer
Amazon
01.2024 - 06.2025
General Laborer
Fed Ex Ground
05.2022 - 01.2024
Paine College
High School Diploma -
Windsor Forest